About the Role
The Colony Bay Club, located in Bonita Springs, FL, is pleased to announce an excellent career opportunity for a Full-Time Server ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.
This is a full-time, year-round position supporting service in the Club's Top of the Bay , Main Dining Room , and banquet operations . Both dining venues offer breathtaking Bay views and provide members and guests with a blend of formal and casual dining in a private, upscale club setting. The Club offers competitive pay, including summer minimum pay rates, comprehensive benefits, and opportunities for growth.
Essential Duties:
- Provides immediate attention to all guests upon seating.
- Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
- Takes food and beverage orders from guests and delivers promptly after preparation.
- Follows-up with guest to ensure satisfaction. Replenishes items as needed.
- Participates in pre-shift meetings and taste tests.
- Maintains organized workstation and side work duties
- Accountable for credit card and membership transactions. Utilizes Point of Sales System.
- Follows established systems for taking, placing, and delivering orders.
- Follows established standards for greeting, cocktail service, food delivery and general service techniques.
- Practices tray service for all food and beverage service.
- Position requires to be cross trained in bartending service
- Incorporates safe work practices in job performance.
- Valid driver license required
- Regular and reliable attendance.
- Performs other duties as required.
Qualifications, Knowledge and Skill Requirements:
- Possesses excellent customer service skills
- Must be dependable
- Must be able to work in a fast-paced environment
- Must have strong communication and interpersonal skills
- Must be able to work in a team environment
- Ability to read and speak English may be required in order to perform the duties of the
- Meets state age requirements for handling alcoholic beverages.
- Knowledge of POS system
Education/Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Certificates/Licenses:
- Food Safety and Sanitation Training and Alcohol Awareness Training.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical, Dental, and Vision coverage
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
- Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com .