Server Assistant

Description Backed by Callaway Golf and Danny Meyer's Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection.

The Server at Five Iron Golf goes beyond simply taking orders, guiding guests through the menu and offering recommendations that elevate both the dining and gaming experience and the overall guest satisfaction, while also driving sales.

Responsibilities include, but are not limited to, the following:

Follow Five Iron standards for guest engagement, including prompt drink service, upselling techniques, and contributing to a lively atmosphere Accurately take food and drink orders Serve food and beverages in a timely and courteous manner Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items, and make recommendations Monitor guests' experience and promptly address any concerns Use point-of-sale terminals to enter orders and process payments accurately Ensure the golf simulators, tables, chairs, and surrounding areas are clean and presentable Take pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concerns Maintain up-to-date knowledge of all of our technology, additional products, and promotions Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness Verify guests' legal drinking age Assist with closing duties as needed

Required Qualifications:

Server and/or hospitality experience encouraged but NOT required