Club Operations

Benefits:

Free gym membershipFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance401(k)Bonus based on performanceDental insuranceEmployee discountsAssistant General Manager

Job Description & Performance Expectations

JOB DESCRIPTION The Assistant General Manager is responsible for assisting the General Manager in day-to-day operations of the club to ensure members and prospects receive the highest quality of service and facilities. This is a full-time, salaried exempt position.

HOURS

Monday – Thursday: 9:30 AM – 6:30 PMFriday: 9:30 AM – 3:30 PMSaturday or Sunday: 8:00 AM – 12:00 PMHours can be changed and are dependent on the club's pacing to sales goals and community outreach events.

RESPONSIBILITIES & EXPECTATIONS

Sales, Revenue & Collections

Achieve target revenue goals through leadership and motivation of employeesDaily past due account collections and callsMonitor flagged check-ins to increase revenue and collectionsConduct tours and telephone inquiries for prospective membersLeadership & Team Development

Train and supervise the front desk, housekeeping, and Kid's Crunch staffCoordinate and work with other departments, including Personal Training and Group FitnessPromote a professional and inviting environment that enhances the quality of service and care offered tomembers

Operations, Administration & Compliance

Compliance with our uniform policy - crunch polo, black pants or shorts & crunch nametagDemonstrate a working knowledge of all standard operating procedures and policiesAssist with multiple aspects of inventory management, payroll, weekly bank deposits, shift coverage, andgeneral club maintenance

Ensure the club meets standards for cleanliness, maintenance, safety, and securityOther duties as assignedThese duties and responsibilities may change at any time.

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