Executive Director

Executive Director Danville Country Club

Reports to: Board of Directors Status: Full-Time, Exempt

Position Summary

The Executive Director serves as the senior operational leader of the Club and is responsible for the overall management and coordination of Club operations in support of the Club’s mission, strategic priorities, financial stability, and exceptional member experience.

The Executive Director works closely with the Board of Directors to implement Board-approved policies, plans, and initiatives while maintaining a clear distinction between Board governance and day-to-day Club operations.

Because the Club does not operate an in-house food and beverage department, the Executive Director will provide oversight and accountability for the Club’s third-party food and beverage provider, ensuring that service, quality, responsiveness, and member expectations are consistently met.

The Executive Director will also help strengthen the Club’s presence within the broader community, support membership growth and retention, and position the Club as an active and welcoming destination for members, families, businesses, and community leaders.

Essential ResponsibilitiesClub Operations & Leadership

● Oversee the Club’s day-to-day operations and ensure that all departments and contracted services work effectively together.

● Establish clear operational priorities, standards, procedures, and accountability.

● Provide leadership, direction, and support to Club employees and department heads.

● Evaluate staffing needs and make recommendations regarding hiring, organizational structure, compensation, and performance.

● Foster a professional, service-oriented culture focused on the member experience.

● Ensure that Club facilities, amenities, grounds, and common areas are properly maintained and presented to a high standard.

● Coordinate operations across golf, pool, tennis, grounds, maintenance, events, administration, and other Club functions.

Member Experience

● Serve as a visible and accessible leadership presence for Club members.

● Maintain strong communication with members and respond appropriately to concerns, suggestions, and service issues.

● Identify opportunities to improve member satisfaction, engagement, retention, and overall Club experience.

● Work with staff and committees to develop programs and events that meet the evolving interests of the membership.

Food & Beverage Oversight

● Provide oversight of the Club’s third-party food and beverage contractor.

● Monitor service quality, staffing, cleanliness, responsiveness, pricing, and adherence to contractual expectations.

● Serve as the Club’s primary management contact with the F&B provider.

● Address member concerns and service deficiencies with the contractor and communicate significant issues to the Board as appropriate.

● Work collaboratively with the contractor to develop events and offerings that enhance the member experience.

Financial Management

● Work with the Club’s CFO/accounting team and Finance Committee to develop and manage the annual operating budget.

● Monitor revenues, expenses, cash flow, and financial performance.

● Ensure that expenditures remain consistent with the approved budget and Board priorities.

● Provide the Board with timely and understandable operational and financial information.

● Assist with long-term financial planning, capital needs, and sustainability initiatives.

● Identify opportunities for operational efficiencies and responsible cost management.

Board Relations & Governance

● Serve as the primary operational liaison between the Board of Directors and Club staff.

● Prepare and present operational reports and recommendations to the Board.

● Implement Board-approved policies, budgets, and strategic initiatives.

● Provide the Board with accurate, timely information necessary for effective governance and decision-making.

● Maintain appropriate confidentiality regarding Board discussions, personnel matters, member information, and other sensitive Club business.

● Respect the distinction between the Board’s governance responsibilities and management’s operational responsibilities.

Events, Marketing & Community Outreach

● Work with the marketing/event team and appropriate committees to develop a strategic Club events calendar.

● Support events and programming designed to increase member engagement and attract prospective members.

● Help promote the Club’s identity, mission, amenities, and member experience.

● Develop relationships with community organizations, businesses, and community leaders.

● Identify opportunities for the Club to serve as a gathering place for business, civic, social, and community activities.

● Support membership development, retention, and community presence in coordination with the Board and membership initiatives.

Facilities, Risk Management & Compliance

● Oversee the effective operation and maintenance of Club facilities and amenities.

● Ensure appropriate safety, security, insurance, licensing, regulatory, and compliance practices are followed.

● Coordinate capital improvement and maintenance priorities with the Board and appropriate committees.

● Monitor contracts and vendor relationships to ensure the Club receives appropriate value and service.

● Identify operational risks and recommend appropriate solutions.

Strategic Planning

● Assist the Board in developing and implementing the Club’s strategic plan.

● Translate Board-approved strategic priorities into actionable operational plans.

● Monitor progress toward organizational goals and provide regular updates to the Board.

● Help ensure that Club decisions support the long-term sustainability, financial health, member experience, and community presence of the Club.

Qualifications

● Bachelor’s degree in business administration, hospitality management, club management, or a related field, or equivalent professional experience, preferred.

● Significant leadership and management experience in a private club, hospitality organization, nonprofit, business, or comparable service-oriented organization.

● Demonstrated experience managing employees, budgets, vendors, and multiple operational functions.

● Strong financial and organizational skills.

● Excellent written, verbal, and interpersonal communication skills.

● Ability to work effectively with a Board of Directors while maintaining appropriate management boundaries.

● Strong customer-service orientation and commitment to member satisfaction.

● Ability to manage competing priorities and make sound operational decisions.

● Experience with membership organizations, private clubs, hospitality, events, or community relations is highly desirable.

Leadership Characteristics

The successful Executive Director will be:

● Professional and approachable

● Highly organized and accountable

● A strong communicator

● Financially responsible

● Member-focused

● Collaborative and team-oriented

● Comfortable working with a Board of Directors

● Proactive rather than reactive

● Committed to confidentiality and professionalism

● Focused on both the Club’s current needs and long-term sustainability

Performance Expectations

The Executive Director will be evaluated based on measurable performance in areas including:

● Member satisfaction and engagement

● Operational effectiveness

● Financial performance and budget management

● Staff leadership and retention

● Facility and amenity standards

● Third-party vendor and F&B performance

● Event execution and member programming

● Membership support and retention

● Community engagement and Club visibility

● Progress toward Board-approved strategic goals

Compensation

Base salary of $80,000 annually with potential performance-based compensation tied to mutually agreed-upon goals and objectives.

Benefits to be determined by the Club.

Position Philosophy

The Executive Director is expected to provide strong, accountable leadership of Club operations while partnering with the Board to advance the Club’s long-term mission and strategic priorities.

The Board of Directors is responsible for governance, policy, fiduciary oversight, and strategic direction. The Executive Director is responsible for implementing those decisions and managing the Club’s day-to-day operations.

The goal is a clear, professional partnership between the Board and Executive Director that allows the Board to govern effectively and management to manage effectively.

Plus Annual Bonus Plan

The Executive Director may earn up to $20,000 annually: $10,000 for net membership growth and $10,000 for achieving department goals. This proposal aligns operational leadership with membership growth, service quality, and financial accountability.

Maximum annual bonus $20,000

Membership growth $10,000 + department performance $10,000 = $20,000 maximum.

Pay: $80,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location: In person