Golf Pro Shop Attendant

Love Golf? Enjoy Working with People? Join Our Team!

Big Canoe Property Owners Association (POA) is looking for a friendly, dependable, and customer-focused Golf Pro Shop Attendant to join our Golf Operations team!

As a Golf Pro Shop Attendant, you'll be one of the first faces golfers see when they arrive and an important part of creating an exceptional golf experience. From welcoming Property Owners and guests to coordinating tee times, assisting with merchandise, and keeping daily operations running smoothly, you'll help make every visit to the golf shop a great one.

If you enjoy interacting with people, thrive in a team environment, and appreciate the game of golf, we'd love to hear from you!

What You'll DoDeliver Exceptional Customer Service

Warmly welcome Property Owners, Members, and Guests, creating a positive and professional first impression.

Assist golfers with questions, requests, and concerns, ensuring their needs are addressed promptly and courteously.

Communicate customer feedback and service concerns to the Golf Professional staff.

Keep Golf Operations Running Smoothly

Schedule and manage tee times, maintain accurate tee sheets, and coordinate turn times as needed.

Check in golfers, collect applicable fees, and process merchandise purchases accurately and professionally.

Communicate with course Marshals regarding pace of play, golfer needs, and daily course activity.

Coordinate golf club rentals, including completing rental agreements and inspecting equipment upon return for missing or damaged items.

Assist golfers with posting scores to the handicap system.

Stay informed about golf course policies, procedures, and daily operations to provide accurate information and help ensure compliance.

Keep Our Golf Shop Looking Its Best

Assist customers with selecting golf merchandise and answering product-related questions.

Help maintain appropriate merchandise inventory levels based on customer demand.

Keep merchandise displays attractive, organized, clean, and properly stocked.

Assist with folding apparel, organizing merchandise, and maintaining a welcoming retail environment.

What We're Looking ForHigh school diploma or equivalent combination of education and relevant work experience.

Excellent customer service and interpersonal skills.

Strong communication skills, professionalism, and attention to detail.

Basic computer proficiency, including Microsoft Office applications.

Ability to multitask, stay organized, and work effectively in a busy environment.

Dependability, a positive attitude, and a willingness to support fellow team members.

Familiarity with golf terminology, etiquette, and operations is a plus.

Schedule & Physical RequirementsMust be available to work flexible and seasonal schedules, including weekends and holidays.

Ability to stand for extended periods, up to eight hours during a shift.

Ability to lift and move boxes and merchandise weighing up to 50 pounds.

Must be at least 19 years of age.

Must successfully complete a pre-employment background check and drug screening.

Must be authorized to work in the US. Why Join Big Canoe?At Big Canoe, golf is more than a game — it's part of the lifestyle and community experience. Our Golf Operations team plays an important role in making that experience memorable for Property Owners, Members, and Guests.

We're looking for someone who takes pride in delivering outstanding service, enjoys being part of a team, and understands that even the smallest details can make a big difference.

Ready to tee up your next opportunity? Apply today and become part of the Big Canoe Golf Operations team!

Position DisclaimerThis job description provides a general overview of the duties, responsibilities, and qualifications associated with the position. It is not intended to be an exhaustive list of all job-related responsibilities. The Head Golf Professional and designated management reserve the right to assign, modify, or adjust duties based on operational needs. Big Canoe POA will provide reasonable accommodations to qualified individuals in accordance with applicable law. Nothing in this job description alters the at-will employment relationship.

Skills: Communication Skills, Customer Relations, Customer Support/Service, Customer/Client Research, Detail Oriented, Interpersonal Skills, Inventory Levels, Inventory Management, Maintain Compliance, Multitasking, Operations, Operations Processes, Organizational Skills, Product Merchandising, Rentals, Retail, Service Delivery

Big Canoe