Food and Beverage Manager

Job Description:

Food & Beverage Manager

Dining Room Systems & Service Execution Leader

Idle Hour Country Club — Lexington, Kentucky

Reports to: Service Director

Works closely with: General Manager / COO, Clubhouse Manager, F&B Service Director, Executive Chef, FOH Supervisors & Service Team

About Idle Hour —

Founded in 1946, Idle Hour Country Club is a private, member-owned club defined by tradition, hospitality, and multi-generational community. As the Club undergoes a significant clubhouse and kitchen renovation, we are investing in the systems, standards, and leadership required to deliver exceptional member experiences—without reliance on heroics or last-minute fixes.

Dining is one of the most visible ways members experience the Club. Delivering consistent hospitality at a high level requires strong leadership on the floor, clear systems, and a team that understands how their role contributes to the overall experience.

This role exists to ensure that service standards, training, and operational systems translate into consistent execution every day.

Position Overview —

The Food & Beverage Manager serves as the on-the-floor leader during service periods, owning shift coverage, team support, and member experience from open to close.

This role is responsible for ensuring that the dining operation runs smoothly during active service — maintaining pacing, supporting the service team, and addressing operational issues before they reach the member.

This is a high-impact, high-visibility leadership role responsible for converting training, standards, and systems into real-time execution.

Success in this role requires a strong systems mindset and the ability to lead through Idle Hour’s operational philosophy: S.A.V.E.

Sense of Urgency Attention to Detail Vision Execute Excellence Every Time

The Food & Beverage Manager ensures these principles show up consistently in daily service.

Core Responsibilities —

Floor Leadership & Service Execution

Lead dining room operations during assigned service periods including lunch, dinner, and events Maintain clear awareness of table flow, pacing, and section coverage Support servers, runners, and hosts to ensure smooth service execution Maintain a visible leadership presence on the floor throughout service

Team Coaching & Real-Time Development

Provide real-time feedback and coaching to servers, runners, and support staff Reinforce service standards, training modules, and operational expectations Support development of new team members through mentorship and guidance Ensure the team understands not just what to do, but why standards matter

Systems Execution & Operational Discipline

Ensure established service systems and SOPs are consistently followed Monitor readiness standards, section preparation, and service flow Execute pre-shift walkthroughs and reinforce daily service priorities Ensure opening, mid-shift, and closing operational standards are completed

Staffing & Shift Accountability

Execute daily staffing plans aligned with service demand Assist with timecard oversight and shift documentation Monitor shift performance and adjust coverage as needed during service Communicate operational observations to leadership to support continuous improvement

Member Experience & Service Recovery

Monitor member satisfaction throughout the shift Engage members professionally and ensure they feel welcomed and cared for Address service issues immediately using the H.E.A.T. service recovery model Ensure concerns are resolved before the member leaves the Club

Success Profile —

The ideal candidate is:

A systems-oriented leader who values preparation over reaction Comfortable leading from the floor rather than the office Highly attentive to operational detail and service flow Calm, aware, and decisive during busy service periods Committed to consistent execution rather than one-off heroics Motivated by building a culture of accountability and hospitality

Qualifications —

Prior experience in food and beverage leadership within hospitality, restaurant, or private club environments Strong understanding of dining room operations and service standards Demonstrated ability to lead teams in fast-paced service environments Strong communication and interpersonal skills Ability to work evenings, weekends, and holidays as required Private club experience preferred Experience with Jonas or similar POS systems a plus

Compensation & Benefits —

Competitive compensation commensurate with experience Eligibility for performance-based incentives Full benefits package including health, dental, vision, and 401(k) Professional development and continuing education support

To Apply —

Interested candidates should submit a résumé and brief cover letter to:

Chris Kennedy, CCM

General Manager / COO

ckennedy@idlehour.cc

Pay: From $51,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance

Work Location: In person