Front of House Manager

Known for its exceptional course and welcoming community, Olympic Hills Golf Club provides members with an exclusive experience focused on high-quality service, exceptional golf, and a variety of social and recreational activities. As a small private club, we pride ourselves on offering a tight-knot and personalized atmosphere for our members and their families. The club is family-owned and free from any boards or committees, allowing management to make effective and impactful changes.

The Front of House Manager is a full-time, salaried position. In this position you will be responsible for overseeing all aspects of the front-of-house member restaurant operations. This role requires strong leadership and management skills, a keen eye for detail and a commitment to delivering high quality service.

Key responsibilities:

Team Leadership: hiring, training and supervising the front-of-house and on-course food and beverage staff, ensuring that they provide excellent customer service and adhere to club policies and procedures.Guest Experience: maintain a warm and welcoming atmosphere for all members and guests.Operation Management: oversee daily operations, including reservations, event coordination and ensuring smooth and efficient service.

Has a strong understanding of the POS from both the employee facing side and back office. Inventory Management: oversee and assist in physical inventory, ensuring that all supplies are well-stocked and managed efficiently.Collaboration: work closely with Bar Manager to create new cocktail lists and wine list changes. Able to work well with Executive Chef/F&B Director and Clubhouse Manager.

Job Tasks/Duties:

Monitor reservations and create sections for staffConfirms time, attendance and hours worked and approves weekly department payrollAble to train staff on POS and ability to set up and maintain POS itemsEnsures that all necessary products are being ordered and maintain working relationship with all Liquor/Beer RepsAttends weekly Food and Beverage Meetings Ensures that steps-of-service are being followed by all front-of-house staffAssures that all side work is accomplished and that all cleaning of equipment and storage areas is completed Able to lead staff and assist in all service areas when needed Ensures that wine list and cocktail lists are being changed seasonallyAssures that weekly/monthly beverages specials are being executed by Bar ManagerWorks closely with Clubhouse Manager, and Executive Chef/F&B Director Benefits:

Health, dental and vision insurance Paid Time OffEmployee Pricing on Apparel and Equipment Golf Course Access 401K MatchingEmployee Meals2+ years of experience in a management role within the hospitality industry Strong leadership and interpersonal skills, with the ability to motivate and develop a team Excellent communication skillsStrong organizational skills Knowledge of food and beverage service standards and procedures Ability to work flexible hours, including regular nights, weekends and holidaysThis position requires the ability to lift a minimum of 40 pounds