Security Manager

Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you!

This job description will outline the essential responsibilities to the role.Job Title: Security Manager Department & Department Number: Security Directly Reports To: Director of Security & Director of Operations FLSA Status: Salaried Exempt SUMMARY Of Our Cultural Beliefs Be Dependable.I am loyal to the team and committed to the Bluejack mission and experience.Integrity First.I am accountable to be honest and always do the right thing.Value People.I empathize and respect others.Speak Up.I seek, listen and provide candid feedback to improve performance.Empowerment.I have the skills, resources and authority to create memorable experiences.Be Remarkable.I seek ways to be extraordinary and deliver a positive impact every day.Essential Duties And ResponsibilitiesThe essential functions include, but are not limited to the following:Supervise and coordinate security staff, including scheduling, training, and performance evaluationsImplement security policies and proceduresMonitor surveillance equipment and conduct regular patrols of the facilityRespond to security incidents and emergencies in a timely and efficient mannerMaintain accurate records and reports related to security activitiesPatrol community grounds, including parking lots, common areas, and HOA/Club facilities (on foot or by cart), to ensure the safety of residents, guests, and staffMonitor entrances and exits, authorizing access as appropriate to maintain a secure environmentGreet and assist residents and guests with a friendly, professional demeanorEnforce community rules, policies, regulations, and ordinances in a fair and consistent mannerRespond to complaints, disturbances, or safety concerns and conduct initial investigations as neededIdentify and report potential safety hazards or suspicious activityCommunicate clearly and effectively using both written and verbal methods in security and customer service interactionsMaintain ongoing communication with the HOA Community Manager regarding incidents, resident concerns, and community updatesPrepare detailed, accurate reports on security incidents and daily activitiesMaintain organized security logs, files, and recordsTake messages and relay important information to appropriate personnelExplain and clarify rules and procedures to residents, guests, and staff as neededCollaborate with management and emergency services when incidents require escalationAdditional duties as requested by Bluejack leadership.Minimum Qualifications (Knowledge, Skills, And Abilities)To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Prior experience in high-end golf/country club or hospitality industry is a plusPrior experience in security, law enforcement, or a customer-facing role preferredStrong communication and interpersonal skills; ability to interact respectfully and effectively with residents, guests, and staffAbility to remain calm and make sound decisions under pressureMust be observant, proactive, and detail-orientedBasic report writing and computer skills requiredAbility to work independently and follow established proceduresMust maintain a professional appearance and demeanor at all…