Racquet Shop Merchandiser/Coordinator

Overview: We are an exclusive boutique country club in western Delray Beach seeking an experienced Racquet Shop Merchandiser/Coordinator. Mizner Country Club has the distinct honor of having been awarded Platinum Club status, America's Healthiest Club, and Distinguished Club. It is with these accolades that we strive for excellence every day. Mizner's fresh take on tradition cultivates a new and exciting atmosphere in our newly renovated lifestyle center. Summary: The Racquet Shop Merchandiser/Coordinator is responsible for overseeing the daily operations of the racquet shop while delivering exceptional service to members and guests. This role manages retail sales, merchandising, inventory control, purchasing merchandise for the shop, and administrative support for the racquets department. The coordinator ensures the shop environment is organized, welcoming, and aligned with the club’s standards of hospitality and professionalism while maintaining budget awareness and proper cost of goods (COGs). Schedule: Monday-Thursday 7:30 a.m.-5:00 p.m., Friday 7:30 a.m. -12:30 p.m., The days and hours could change pending different events at the club. Needs to be flexible to work a few weekends when we are having an event, and some late nights for the same reason. Qualifications · Retail buying or merchandise purchasing experience required. · Previous retail or hospitality experience preferred. · Strong customer service and communication skills. · Highly organized with strong attention to detail. · Ability to multitask in a fast-paced environment. · Comfortable using point-of-sale and club management software systems. · Knowledge or interest in racquet sports (tennis, pickleball, padel) preferred. Essential Job Duties/Responsibilities include the following. Other duties may be assigned, as needed. Key Responsibilities Member Service & Communication Provide outstanding service to members and guests in the racquet shop and throughout the racquet’s facility. Assist members with retail purchases including racquets, pickleball paddles, apparel, accessories, and equipment. Answer member inquiries regarding lessons, clinics, events, and court reservations. Assist with registration and communication for racquets programs, leagues, and special events. Maintain a welcoming and professional environment that reflects the club’s hospitality standards. Retail, Purchasing & Merchandising Select and purchase merchandise for the racquet shop including apparel, equipment, and accessories. Work with vendors and suppliers to source products that meet the club’s standards and member preferences. Maintain proper merchandising and visual presentation of apparel and retail items. Ensure clothing and merchandise are properly displayed and organized by category and gender. Re-stock merchandise and maintain inventory levels. Process retail transactions and maintain accurate sales records. Receive and organize incoming merchandise shipments. Coordinate and manage ladies’ team uniforms, including ordering, sizing, distribution, and communication with team captains and members. Manage purchasing decisions with attention to departmental budgets and maintain appropriate retail margins and cost of goods (COGs). Inventory & Administrative Duties Track and maintain accurate inventory levels for retail products. Process invoices and assist with coding and submitting invoices for approval. Maintain inventory of racquet shop supplies including towels, grips, strings, and accessories. Assist with reporting and sales tracking for the racquet shop. Racquets Department Support Assist with preparation and coordination of racquets events and tournaments. Help create and distribute flyers, promotional materials, and program communications. Support the professional staff with administrative tasks related to clinics, leagues, and events. Maintain daily shop organization including stocking towels and ensuring shop cleanliness. Reasoning Abilities Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision and depth perception. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Job Type: Full-time Pay: $25.00 per hour Benefits: 401(k) Work Location: In person