Assistant Starter/Caddy Master

DEPARTMENT: Golf Operations JOB TITLE: Golf Assistant Starter REPORTS TO: Director of Golf SCHEDULE: Seasonal (Tuesday–Sunday, afternoons through close of operations during golf season) COMPENSATION: Hourly BENEFITS: Meals, golf privileges, and opportunities for professional development Burning Tree Country Club is seeking a professional, organized, and service-driven Golf Assistant Starter to support daily golf operations and ensure a seamless Member experience. This position plays a key role in managing the staging area, tee sheet flow, and bag operations while maintaining a visible and welcoming presence for Members and guests. Working closely with the Director of Golf and Golf Professional Staff, the Golf Assistant Starter helps coordinate daily play, support administrative needs, and uphold the highest standards of service and organization. Who We Are Burning Tree Country Club is a private, family-oriented club founded in 1962 and committed to creating exceptional experiences for Members, families, and guests. Our community includes: • An 18-hole championship golf course that has hosted U.S. Open Qualifiers and Met PGA events • An 8-lane, 25-meter pool with diving well • Har-Tru tennis courts and platform tennis complex • Multiple dining venues and event spaces • Active junior programs in golf, tennis, and aquatics • A year-round Youth Activities Program and Summer Camp We take pride in delivering first-class golf operations through strong teamwork, organization, and a commitment to exceptional Member service. At Burning Tree Country Club, we are proud to be a team of dynamic professionals who champion authenticity, consistency, excellence, and innovation. Who You Are You are organized, professional, and thrive in a fast-paced hospitality environment. You: • Enjoy interacting with Members and creating a welcoming experience • Are detail-oriented and able to manage multiple priorities at once • Maintain a strong sense of organization and accountability • Communicate clearly and professionally with staff and Members • Are dependable and take pride in maintaining high operational standards As a Golf Assistant Starter, you play an important role in ensuring the flow and experience of daily golf operations. The Essentials (Core Responsibilities) • Interact daily with Members, guests, and staff to provide exceptional service • Manage and maintain the organization and presentation of the staging area, bag area, and golf operations spaces • Coordinate with the Golf Professional Staff to ensure proper setup and flow of play • Maintain a visible and accessible presence for Members at all times • Assist with managing tee sheet flow and daily rounds • Ensure rental sets are issued, charged, returned, and cleaned properly • Update Point of Sale (POS) systems and assist with daily administrative tasks • Support communication between golf operations staff and leadership The Expectations (Performance & Professional Standards) • Ability to multitask effectively in a high-volume environment • Maintain a clean, organized, and professional golf operation at all times • Deliver a seamless and positive experience for Members and guests • Demonstrate professionalism, responsiveness, and attention to detail • Communicate effectively with team members and leadership • Support daily operations with a proactive and solutions-oriented approach The Standards (Qualifications & Professional Conduct) Education & Experience • High School Diploma or GED required • Bachelor’s Degree preferred Skills & Competencies • Basic computer literacy and familiarity with POS systems • Basic bookkeeping or administrative experience preferred • Strong organizational and multitasking abilities • Ability to work independently and as part of a team Communication Skills • Ability to communicate professionally and courteously with Members and staff • Strong interpersonal and customer service skills Physical Requirements • Ability to stand and remain active for up to 8 hours per day • Ability to lift and carry items up to 50 pounds • Ability to work outdoors in varying weather conditions