About the Role
Job Details
Location: 2400 Willow Street Pike, Lancaster, PA 17602, United StatesBase Pay: $12.00 / hourJob Category: Golf ShopEmployee Type: Non-Exempt PTRequired Degree: High schoolManage Others: NoContact Information
Name: Raphael SummersPhone: 717-464-4448Email: rsummers@willowval.comOverviewFall Help Wanted! Love golf, enjoy working with people, and thrive in a fast-paced outdoor setting? Join the team at Willow Valley Golf Course as a Seasonal Pro Shop Attendant and help create a great experience for every golfer who visits our course. Seasonal position running from September through May.
This role is perfect for someone who enjoys customer service, staying active, and being part of a team that takes pride in delivering top-notch hospitality—on and off the green.
What You’ll Be DoingWelcome golfers and provide exceptional customer service in person and over the phoneSchedule tee times and help manage course flow to keep play moving smoothlyOperate the Point-of-Sale system, handle credit card or mobile payment transactions, and prepare end-of-shift paperworkAssist golfers with carts, club rentals, merchandise, and general course informationSet up and maintain attractive merchandise displays to promote salesPerform Ranger-style duties, monitoring course activity and assisting with pace of playSupport tournaments and special events, including collecting fees and recording scoresStage, inspect, and help regulate golf carts and follow posted cart rulesAssist with course safety, including weather monitoring and clearing the course when neededWhat We’re Looking ForMust be 18 years of age or olderFriendly, professional demeanor with a strong focus on guest experienceGeneral knowledge of golf rules and etiquette (or a willingness to learn)Comfort with mobile payment and credit transactions, and basic POS systemsAbility to communicate clearly and work well with guests, teammates, and the publicDependable, detail-oriented, and able to make sound decisions when neededHigh school diploma or GED requiredPrior golf course or retail experience is a plus (but not required)RAMP Certification preferred; training provided if neededPhysical & Work EnvironmentAbility to stand and walk for extended periods and lift up to 50 poundsComfortable working indoors and outdoors in various weather conditionsActive role that includes walking the course, assisting golfers, and supporting daily operationsWhy Work at Willow Valley Golf Course?Access to a variety of local and national discount programs401k available day 1, company match after 6 months of serviceComplimentary Employee Assistance ProgramBe part of a respected organization known for quality, hospitality, and teamworkEnjoy a beautiful outdoor work environmentGain hands-on experience in golf course operationsWork with a supportive, professional team that values safety and serviceSeasonal opportunity that’s perfect for students, retirees, or anyone who loves golfIf you’re ready to spend your season on the course and make every golfer’s experience a great one—we’d love to hear from you!
Willow Valley Associates is an Equal Opportunity Employer.
To perform this role successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodation.
RequirementsEducation and/or Experience
High school diploma or GED; or Golf Management Degree or one to three months related experience and/or training; or equivalent combination of education and experience in a golf operation.