Membership Director

What You'll Be Doing Membership Growth & Development Lead the Club's membership recruitment efforts, developing strategies to attract prospective members and grow the membership. Conduct engaging Club tours, membership presentations, and follow-up conversations with prospective members. Build and maintain a strong pipeline of qualified membership prospects.

Develop relationships with local businesses, community leaders, and organizations to expand the Club's reach. Coordinate the membership application process and work closely with the Membership Committee and Club leadership. Establish measurable recruitment goals and regularly report on membership activity, prospects, conversions, and retention.

Member Engagement & Relationships Serve as a welcoming and accessible point of contact for prospective and current members. Develop and coordinate new-member orientation and onboarding experiences that help members feel connected from day one. Work with department leaders to promote Club activities, programs, and events that encourage participation.

Build meaningful relationships with members, understand their interests, and help enhance their overall Club experience. Identify opportunities to strengthen member satisfaction, engagement, and retention. Marketing & Communication Collaborate with the leadership team to develop creative membership marketing initiatives. Help communicate the value of membership through engaging presentations, promotional materials, and digital communications.

Maintain accurate membership records, prospect information, and recruitment reports. Support the development of membership events, referral initiatives, and opportunities to introduce prospective members to the Club. Represent Albuquerque Country Club professionally at community and networking events.

Leadership & Collaboration Work closely with the General Manager/COO, Membership Committee, and department heads to support the Club's membership goals. Participate in leadership meetings and contribute ideas that improve the overall member experience. Prepare membership reports, track recruitment performance, and provide updates on membership trends.

Maintain a strong understanding of the Club's membership categories, policies, bylaws, and application procedures. Handle member information and sensitive matters with professionalism, confidentiality, and sound judgment.