Director of Golf-Assistant Manager

The Director of Golf/Assistant Manager plays a key leadership role in overseeing both golf operations and daily facility management. This position bridges instruction, league management, and front-of-house operations while supporting the General Manager in executing business objectives. The ideal candidate is a hands-on leader who is equally comfortable delivering high-quality golf instruction, managing leagues and simulator systems, and supervising staff to ensure exceptional guest experiences. Key Responsibilities 1. Daily Operations & Leadership • Act as Manager on Duty, overseeing all aspects of daily operations. • Support the General Manager in executing operational systems, processes, and business initiatives. • Ensure compliance with health, safety, and alcohol service standards. • Maintain a clean, organized, and welcoming facility at all times. • Monitor workflow and service levels, stepping in as needed to maintain efficiency. 2. Staff Management & Accountability • Assist in training, coaching, and developing staff across all departments. • Enforce performance standards and hold team members accountable for service, behavior, and responsibilities. • Provide real-time feedback and assist with performance evaluations. • Help foster a positive, team-oriented culture while maintaining high expectations. 3. Golf Instruction & Player Development • Deliver individual and group golf lessons for players of all skill levels. • Develop structured lesson plans and track player progress over time. • Provide an engaging, educational, and fun learning environment. • Promote coaching programs and help drive lesson revenue. • Design and implement curriculum for golf camps, clinics, and youth development programs. • Lead the planning, scheduling, and full execution of all camps, ensuring a high-quality and organized experience. • Create age-appropriate instruction that balances skill development, gameplay, and fun. • Train and oversee staff assisting with programs to ensure consistency in coaching and safety standards. 4. League & Event Management • Organize, manage, and execute golf leagues & tournaments. • Handle league operations including scheduling, registration, scoring, and communication. • Work with the General Manager to enhance league offerings and increase participation. • Help create a fun, competitive, and inclusive atmosphere for all participants. 5. Customer Experience & Engagement • Act as a primary point of contact during shifts to resolve customer issues quickly and professionally. • Lead by example in delivering outstanding hospitality and service. • Build relationships with regular guests, league members, and lesson clients. • Support initiatives that drive customer loyalty, retention, and repeat business. 6. Simulator & Facility Management • Inspect, maintain, and troubleshoot simulator systems, including hardware and software. • Perform routine maintenance such as cleaning, updates, and system checks. • Address technical issues promptly and coordinate with support vendors when needed. • Maintain inventory of simulator-related equipment and supplies. Qualifications • Experience in hospitality, golf operations, or a related leadership role preferred. • Strong knowledge of golf fundamentals and ability to provide instruction (PGA certification is a plus but not required). • Proven leadership skills with the ability to manage and motivate a team. • Excellent communication and customer service abilities. • Comfortable troubleshooting basic technology and simulator systems. • Ability to multitask and thrive in a fast-paced environment. • Availability to work evenings, weekends, and holidays as needed. Pay: $22.00 - $25.00 per hour Benefits: • Flexible schedule Work Location: In person