Pro Shop Attendant

Overview Join our dynamic team as a Pro Shop Attendant, where you will be the friendly face and vital support behind the scenes of our vibrant recreational facility. This energetic role offers the opportunity to engage with guests, manage retail operations, and contribute to an exceptional guest experience. Your enthusiasm and attention to detail will help create memorable moments for visitors of all ages, ensuring they enjoy every aspect of their visit. If you thrive in lively environments and love providing top-tier customer service, this is the perfect role for you! Looking for Specifically Monday Morning (7am-2:00pm), Tuesday and Thursday PM shifts (2-8:30pm) Duties • Greet guests warmly, providing excellent customer service and guest support throughout their visit • Manage retail sales, including cash handling, inventory management, and restocking shop items • Assist with event management by coordinating activities, managing guest flow, and supporting event setup and breakdown • Handle conflict management professionally, resolving guest concerns promptly and effectively • Ensure safety protocols are followed by monitoring the shop area and assisting with lifeguard responsibilities when needed • Support food service operations within the pro shop or snack bar, including taking orders and maintaining cleanliness • Engage with guests of all ages, including working with children during events or recreational activities Requirements • Proven experience in customer service, hospitality, or retail environments • Strong skills in conflict management and guest services to handle diverse situations with professionalism • Experience in events management or coordinating group activities is highly desirable • Ability to handle cash transactions accurately and responsibly • Lifeguard experience or certification is preferred; willingness to obtain certification if not already certified • Experience working with children and providing engaging public speaking or theater-related activities is a plus • Knowledge of food service operations and hospitality standards within a resort or recreational setting • Excellent communication skills to interact confidently with guests and team members This role offers a lively work environment where your positive energy makes a difference! We are committed to fostering an inclusive atmosphere that supports your growth while delivering outstanding experiences for our visitors. Join us to be part of a team that values enthusiasm, professionalism, and a passion for creating fun-filled moments! Pay: $15.50 per hour Expected hours: 8.0 – 25.0 per week Work Location: In person