Clubhouse Manager

Job Overview Eagle Oaks Golf & Country Clubhouse Manager will be responsible for hands-on participation and supervision of all `a la carte and catering services, clubhouse housekeeping and general maintenance awareness. Work closely with the COO. Responsible for operation of all aspects of the club in the absence of the COO and perform specific tasks as requested by the COO. Duties and Requirements Assists COO with food and beverage annual budget and clubhouse capital needs; and manages staffing needs based on fluctuations in club usagePlans and coordinates training and professional development programs for himself or herself and club personnel.Hires and manages all service staff and front-line F&B managersDirectly responsible for dining, club and private eventsAssists the COO in developing and implementing long-range (strategic) and annual (business) plans, operating reports, forecasts and budgets.Monitors safety conditions and employees’ conformance with safety procedures; updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.Maintains contact with members and helps to assure maximum member satisfaction.Receives and resolves complaints from club members, guests and employees.Assures that the club’s preventive maintenance and energy management programs and Master Plan are on schedule and in use.Participates in ongoing facility inspections throughout the club to assure that cleanliness, maintenance, safety and other standards are consistently attained.Assists Director of Catering & Special Events to schedule all social events and club meetings; coordinate entertainment set-ups; Member-related media requirements for dining and event reservations, website and E-blast notifications, and other special requirements as they may present themselves.Participates in on-going facility inspections throughout the club to ensure that cleanliness, maintenance, safety and other standards are consistently attainedMay serve as a departmental manager in that manager’s absence.Attends management and staff meetings as scheduled.Interacts with members answering questions, solving problems, overseeing services and cleanliness and showing the club facilities to visitors.Approves all entertainment in consultation with the Special Events Manager and others.Counsels with other managers and employees about employee grievances and complaints; directs problem correction where possible.Monitors labor; evaluates scheduled and actual labor hours and costs.Oversees daily club operations.Reviews all accidents and works with Security in completing accident reports.Functions as an administrative link between departments.Assists Administrative Offices with maintaining POS databaseWorks with Human Resources Department staff to develop long-term staffing needs for the clubhouse department.Works with department heads to plan professional development programs for applicable staff.Ensures that all legal requirements are consistently followed.May perform clubhouse opening and closing duties, including those related to security.Recruits for and manages the club’s internship program; responsible for management and operation of the employee dormitory.Monitors employee dress codes and member dress codes as applicable.Conducts training and other meetings with department staff.Completes other appropriate assignments made by the COO. Educational Requirements 2 to 4-year degree preferred, particularly in hospitality management or related fieldPrivate club, resort, and/or hospitality experience required. Candidate Requirements Minimum of 5 years of leadership experience in hospitality or club management, preferably in a private club or high-end resort.Hands-on, service-oriented leader with excellent communication, organizational, and critical thinking skills.Proven ability to lead and inspire a diverse team across multiple departments.Proficient on POS systems, club management software, and Microsoft office, Outlook, Excel, etc. Date Position Available As soon as Possible Salary Range $85,000 - $95,000 commensurate with experience. Full-time Benefits: Health insurancePaid time offHealth Insurance availableApplicable CMAA dues paid by the club Please send resumes to: Nato Giordano Chief Operating Officer Eagle Oaks Golf &Country Club ngiordano@eagleoaks.com To Apply, please email Nato Giordano, COO, at ngiordano@eagleoaks.com