About the Role
Omni Orlando at ChampionsGate
The Omni Orlando Resort at ChampionsGate is surrounded by 36 holes of championship Orlando golf and 15 acres of recreation, this four-diamond resort is one of the nation's premier golf, meeting and leisure retreats. In addition to walk-out golf, guests may choose to relax in our signature Mokara spa, dine in one of our five restaurants or enjoy 15 acres of pools and recreation activities including the 850-foot lazy river.
Omni Orlando’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Orlando Resort at ChampionsGate may be your perfect match.
Overview:
Responsible for giving the highest level of service to our guests and members while helping to maintain the quality of our daily golf operation.
Essential Job Functions:
• Enthusiastic greeting of customers (by name if possible)
• Display conduct in an appropriate manner at all times in accordance with the Omni Hotels and the PGA of America
• Working knowledge of operation (36 holes, practice facility, etc.)
• Render professional advice, opinions, assistance, and services as required.
• Perform duties and meet requirements for sales, rentals, tournament golf leagues, and services which the Director of Golf, Head Golf Professional, and Assistant Professionals deems necessary.
• Book starting reservations
• Promote the interests of the resort in providing service to the guest.
• Assist in presentation of golf shop
• Assist Merchandise Manager with any inventory counts.
• Maintain and balance daily cash register.
• Provide a customer friendly environment.
• Ability to answer any questions related to resort.
• Handle registration of players.
Qualifications:
• Must have excellent verbal communication skills.
• Ability to follow instructions and fill out paperwork accurately and correctly.
• Previous golf experience not required but preferred.
• Interest in playing golf.
• Must have general knowledge of the game of golf.
• English language proficiency required.
• Flexibility for scheduling – must be willing to work weekends and holidays.
Physical Requirements:
• Must be able to withstand possible 8–10-hour workday.
• Must be able to withstand exposure to weather conditions.
• Must be able to lift moderate to heavy weight, including golf bag, range ball bucket.
• Must be able to safely and properly operate a golf cart.
Working Environment:
• Interior of Golf shop, in normal office conditions, mainly behind the counter, with limited travel to the hotel.
Tools and Equipment:
• Computer and printer, telephone, photocopying machine, radio, log book, file folders, file cabinet, and facsimile machine.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.