Banquet and Dining Room Server

Banquet & Dining Room Server Reports To: Director of Hospitality Location: The Club at 12 Oaks Country Club Position Summary: The Banquet & Dining Room Server is responsible for providing exceptional food and beverage service to members and guests in both à la carte dining and banquet settings. This position ensures all service standards, etiquette guidelines, and operational procedures of The Club at 12 Oaks Country Club are consistently upheld. The Server plays an essential role in delivering a polished, professional, and welcoming hospitality experience from setup to service through event breakdown. Essential Duties & Responsibilities: Service Responsibilities: Provide courteous, attentive, and professional service to members and guests. Serve food and beverages according to club standards of etiquette and timing. Accurately relay food and beverage orders to the appropriate team members. Communicate allergies, dietary restrictions, and special requests clearly and promptly. Anticipate guest needs and respond appropriately to requests or concerns. Maintain composure and efficiency in a fast-paced environment. Banquet & Dining Operations: Assist with complete setup and breakdown of banquet and dining areas. Maintain proper table settings and ensure service areas are organized and guest-ready. Follow all established steps of service during events and regular dining service. Maintain cleanliness of work areas and adhere to sanitary practices at all times. Standards & Presentation: Maintain a polished and professional appearance at all times. Demonstrate a friendly, outgoing personality with a patient and courteous attitude toward members, guests, and coworkers. Possess working knowledge of alcoholic and non-alcoholic beverages. Qualifications: Minimum 1 year of experience in a full-service dining environment (private club experience preferred). Fluent in English (verbal and written). Minimum age of 18 years. Ability to serve up to 12 guests at one time with accuracy and efficiency. Strong communication skills and attention to detail. Physical Requirements: Ability to stand and walk for 4–8 hour shifts. Ability to carry a cocktail tray with up to six beverages using one hand while serving with the other. Ability to carry trays with up to six plated meals (approximately 30 pounds). Ability to lift and move dining chairs and tables weighing approximately 40 pounds. Work Environment: This position operates in a high-standard private club environment requiring professionalism, hospitality excellence, and attention to detail. Evening, weekend, and holiday availability is required based on club operations and event schedules. About The Club at 12 Oaks: Our Course — The 12 Oaks course is a masterpiece of modern design. Created by the legendary Nicklaus Design Group, it weaves through nature, flowing past hardwoods, pines, wetlands, and streams. At its opening in 2008, Golf Digest counted us among the nation’s Best New Courses, while The North Carolina Golf Panel magazine named us the Best New Course in the state. Our Community — We’re committed to our members on and off the course, with a wide variety of high-end amenities and social events for every age group. At the centerpiece of our community is an elegant colonial-style clubhouse with an upscale bar, members-only dining room, and a large patio overlooking the greens. Meet your friends for dinner at our award-winning gourmet kitchen, or bring your kids to our stunning pool pavilion and waterslide. From upscale wine tastings to themed family dinners, there’s always a reason to be at the Club.