Head Golf Professional

Role: Head Golf Professional The Head Golf Professional oversees the daily golf operations of the Golf Shop, outside services and tournament functions. This Professional should demonstrate experience of excellent human and public relations skills. This person will act on behalf of the Director of Golf when absent. Responsibilities • Assist the Director of Golf in the recruitment, hiring, training and supervision of all golf staff • Maintain a neat and orderly office area and surrounding work area • Control and manage play: ensure guest check-in and fee collection in coordination with the starter • Assist the Director of Golf in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis • Assist the Director of Golf in buying apparel, equipment, and accessories. Periodic checks to maintain adequate levels of merchandise inventories • Assist the Visual Stylist on displays and presentation of the pro shop • Advise the Director of Golf of course conditions if a change is noticed • Supervise and approve all weekly payroll, timesheets, purchase orders and invoices • Assist in the publication of newsletters, informational and promotional materials • Represent Hyatt in a professional and courteous manner at all times • Implementation of policies and procedures and regular scheduling of staff meetings • Oversee the rental and maintenance of golf cars • Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate control • Oversee the administration of the handicap program • Compile information from market competition for comparison studies to properly position the facility in the marketplace • Enforce all rules and regulations governing golf course usage • Maintain close working relationship with the Director of Golf, Course Superintendent and other department heads of the hotel • Assist in the marketing and promotion of new memberships and play • Oversee the club repair business • Supervise the Tournament Coordinator – First Assistant with tournaments from planning phases, coordinating proper tee sheets, tournament day and follow-up • Review tee sheets on a daily basis to ensure complete time utilization, maximize course usage and review daily staff schedule to ensure we have ample coverage • Responsible for the weekly scheduling of golf employees, not to include golf maintenance • Act on behalf of the Director of Golf in the case of his or her absence • Maintain cleanliness of hotel and golf area to include course, staging area, cart barn, pro shop and parking lot • Each associate is expected to carry out all reasonable requests by management, which the associate is capable of performing Toptracer & Instruction • Provide individual and group golf instruction utilizing Toptracer technology. • Analyze swing data and performance metrics to deliver clear, actionable coaching. • Demonstrate proper golf techniques, drills, and Toptracer gameplay features. • Create a positive, encouraging learning environment for players of all ages and abilities. • Promote lesson programs, clinics, and Toptracer instructional offerings. • Ensure all safety guidelines are followed during instruction and practice sessions. • Maintain clean, organized instructional spaces and equipment. • Assist guests in understanding Toptracer practice modes and gameplay features. • Collaborate with Golf Operations and Toptracer teams to enhance programming and guest engagement. Qualifications • Service oriented with task management and organizational skills • Previous Head Golf Professional experience is preferred • Toptracer experience preferred • Goal oriented ideas to motivate staff members • Outgoing personality and genuine interest in golfers and their pursuit of the game • Computer and accounting skills • Shall have a high degree of administrative ability in terms of problem solving and decision making • Proof of eligibility to work in the United States is required, as well as a completed background check. Benefits & Perks • Enjoy free meals in our colleague cafe • Discounted & Complimentary Hotel Room Nights • Retirement savings plan • Excellent training and professional development • Opportunities to work around the world with Hyatt Hotels and Resorts • Tuition reimbursement, up to $1,000 a year! Equal Employment Opportunity All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.