Outside Service Attendant - Part-time

## About Army Navy Country Club Army Navy Country Club is a prestigious private, member-owned institution with a history dating back to 1924. Spanning 488 acres across two campuses located in Arlington and Fairfax, Virginia, the Club values professionalism, hospitality, and attention to detail. As an Outside Service Associate, you will play an essential role in delivering exceptional service to our members and guests. ### Job Summary The outside services team is responsible for outdoor golf operations to ensure our standards in service, facility, and efficiency are consistently being met or exceeded. You are expected to know and embrace the mission statement and our 5 Star Service, provide platinum service, and maintain a clean and safe environment for members and their guests. Always greet members and guests as soon as possible upon their arrival at the bag-drop or staging area. Job Title: Outside Service Attendant - Part-time Location: Army Navy Country Club Department: Golf Reports To: Assistant Golf Professional ### Job Duties: You will engage the membership and create a friendly and welcoming environment while providing quality service to members and guests and conducting yourself in a professional manner. Additional duties include: - Always maintain a professional image and proper uniform attire while on duty (includes wearing name badge). - Ensure the proper, timely set up of the bag drop, staging areas and practice facilities according to established guideline for the day. - Ensure ANCC Golf facilities are maintained and kept in perfect order throughout the day’s activities. - Maintain a neat, tidy and well stocked area at all times. - Ensure no member golfer is required to handle their clubs or equipment due to lack of staff attention or availability. - Observe proper procedures and take precautions to promote safety first and to ensure no injury to staff, members, equipment or property occurs at any time due to negligence or over site. - Coordinate all work activity through the Starter to ensure proper staff allocation to meet member service requirements along with task completion. - Maintain radio contact with the Golf Shop, Starter and other outside service staff at all times. - Be informed on and promote all club activities and services. - Must have flexibility to work in the golf shop. ### Qualifications Standards: Candidate must be fluent in English and possess excellent customer service and communication skills. We are looking for a motivated, dependable, and friendly individual. High School diploma or G.E.D. equivalent preferred. Driver's License required. ### Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - While performing the duties of this job, the employee is frequently required to sit and/or stand for lengthy periods of time and walk. - The employee is regularly required to lift/move up to 50lbs unassisted. - Employee is required to stand and reach with hands and arms and regularly use hands and fingers. ### PT Benefits Army Navy Country Club places a strong emphasis on the well-being of its staff, offering comprehensive benefits designed to support a balanced and fulfilling career. Part-time benefits include: - Complimentary Meals - Club-sponsored Staff Events - Five Star Employee Recognition Program Army Navy Country Club is an EEO. This job is a civilian position and does not require military service (including commission and enlistment).