The Fountaingrove Club is seeking an energetic, hospitality-driven professional for a private club fitness center. Responsibilities include greeting members and assisting with fitness center needs.
We are a private club wanting to bring our members exceptional customer service, whether it is while they are visiting the pool, working out on the fitness floor, playing a round of golf, playing tennis, or eating at our restaurant. Making sure that members and their guests are checked in, answering phone calls, giving information for personal training, swim lessons, tennis lessons, and signing up members/guests for fitness classes. Maintaining our fitness floor, pool deck, tennis courts and all other areas of our property for cleanliness. Making sure our members/guests are following our club rules. Taking care of our opening and closing procedures set in place daily for our fitness area.
Essential Functions & Accountabilities:
Responsible for properly checking in all Members and their guestsGreet each member/guest with a smile and a friendly greetingBook tennis court times, group fitness classes both in person and on the phoneBe courteous and polite on the telephone as well as face to face contactMaintain positive relations and rapport with members and their guestsBe familiar with roles of all staff so that you can direct members/guests to the appropriate areas of the clubListen to members inquiries and complaints and deal with them in a responsible and professional mannerAssist in cleaning and straightening of the fitness floorPromote upcoming events and programs to members/guestsKnow and enforce all the rules, policies, and procedures at the fitness centerFollow and complete all opening and closing procedures established at the fitness centerEmpty towel bins and perform laundry per your shift daily
Pay range from $18.25 - $19.44
Education/Experience:
High School Diploma or General education degree (GED)Previous customer service experience
Physical Demands:
Frequently stands and uses hands. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.
Environment/Noise:
Works in outdoor weather conditions. Noise level is moderate.