About the position
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Job Summary The Retail Coordinator and Golf Shop Attendant is responsible for managing and enhancing the golf course’s retail operations to maximize sales, profitability, and member/guest satisfaction. This role assists with merchandising, inventory management, purchasing coordination, and daily retail operations within the golf shop while maintaining a high standard of customer service and brand presentation.
Responsibilities
Oversee daily golf shop retail operations, including opening and closing proceduresEnsure exceptional customer service for members and guestsAssist with point-of-sale transactions and resolve customer inquiriesMaintain clean, organized, and visually appealing retail spacesNotify Head Golf Professional when low on inventoryTag and restock inventory dailyRestock racksCabinets fully stocked with golf ballsDisplay accessories are restockedUpsell and advertise merchandise packages and specials to guestsSupport promotional events and seasonal salesAssist guests with special orders and questions on productLearn the current trends and unique specifications tied to different productsOpen and close the register for your scheduled shiftTee sheet management (booking, cancellation, consolidating singles and twosomes, etc.)Make sure the tee sheet and sales are rung in correctly and timely – correct other staff if necessary or seek guidance if you are unsure of a procedureUtilize EZ Suite for gift card and merchandising needsOpening and closing procedures for each dayRegularly update the count sheet, fully stock bank bags, and notify managers if change runs or check deposits need to be made to the bankCommunicate with guests via email, phone, and return voicemails to the clubAssist golf professionals during tournaments, outings, and events as neededProvide directions and daily tasks to the outside staff and course hostsAlways ensure site is set up for success and visibly presentable for the following day before leavingBenefits
Playing and practice privilegesHealth insurancePTOOther club benefits