Working alongside the amazing team at The Quail, we are seeking a Assistant Manager of Operations to support our Rooms Department.
Work for a highly prestigious hotel located in sunny Carmel Valley, California.
Learn and grow within a strong hospitality operation.
Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services
Key Accountabilities
Responsible for the overall supervision of the Lodge Operations including Front office and Housekeeping
Resolve guest related discrepancies with tact and courtesy: billing, housekeeping, discrepancy and check reports
Oversee and manage staffing levels and payroll expenses in accordance with budgetary guidelines and required service levels
Maintains consistent quality of service to ensure the satisfaction of every guest
General Requirements
You possess a bachelor’s degree in Hospitality or combination of education, training, and experience
You're able to work flexible hours when needed that include nights/weekend/holidays
You have prior experience in hospitality
Must be passionate about service and teamwork
Salary: $70,304.00 - $72,000.00
Job Type: Full-time
Pay: $70,304.00 - $72,500.00 per year
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Ability to Relocate:
Carmel-by-the-Sea, CA 93923: Relocate before starting work (Required)
Work Location: In person