General Manager Fremont Hills Country Club

GENERAL MANAGER PROFILE: FREMONT HILLS COUNTRY CLUB LOS ALTOS HILLS, CA GENERAL MANAGER OPPORTUNITY AT FREMONT HILLS COUNTRY CLUB An exceptional opportunity exists for a proven leader with a track record of driving operational excellence, financial discipline, and cultural alignment within experience-driven private clubs or high-end hospitality environments. We are conducting the General Manager search for Fremont Hills Country Club, a vibrant, family-oriented club with a strong foundation, outstanding aquatics and racquets programming, and a highly engaged membership. The General Manager role is ideally suited for a confident, visible, and relationship-focused leader who thrives as the “face of the Club.” This individual will bring a balance of strategic vision and hands-on execution, stabilizing operations, strengthening team performance, and establishing a clear financial and capital roadmap for the future. The successful candidate will be a transparent communicator, a decisive yet diplomatic change agent, and a trusted partner to the Board, members, and staff alike. This is a unique opportunity for a leader who embraces accountability, values community, and is energized by the challenge of modernizing and elevating the overall member experience. The right candidate will find a long-term professional home where their leadership, energy, and commitment to excellence will be both impactful and deeply appreciated. Click here to watch a brief video about this opportunity. ABOUT FREMONT HILLS COUNTRY CLUB Fremont Hills Country Club, located in the scenic community of Los Altos Hills in the heart of Silicon Valley, is a vibrant, family-oriented private club set across 17 acres of rolling hills. The Club offers a casual, modern atmosphere and serves as a social and recreational hub for active families seeking exceptional amenities and a welcoming community environment. Members enjoy a wide range of year-round amenities, including a premier racquet sports complex with tennis and pickleball courts, an Olympic-size eight-lane swimming pool, and one of the Bay Area’s most distinctive private club offerings—an on-site equestrian center featuring two arenas, 55 stalls, and a full hunter-jumper training program. The Club also provides extensive youth programming, summer camps, competitive aquatics, instructional sports programs, and a lively calendar of member events and tournaments. Dining and social experiences are central to the Fremont Hills lifestyle, highlighted by the elegant Members Dining Room, the seasonal Barracuda Grill at the pool complex, and a wide variety of family and adult social events throughout the year. The Club continues to invest in its future, with plans underway to enhance the aquatics complex and member facilities as part of its commitment to delivering an exceptional member experience. FREMONT HILLS COUNTRY CLUB BY THE NUMBERS • Proprietary Members – 472 • Membership – Consists overwhelmingly of residents from the Palo Alto area. • Gross volume approximately – $5,380,000 • Initiation Fee for family membership – $25,000 • Monthly dues – $495/month • F&B Volume approximately – $1,462,000 • % of à la carte – 43% • Food COS – 28% • Annual Food minimum – $300/quarter • FT Employees in season – 40; FT Employees in off-season – 24 • Gross payroll approximately – $2,030,000 • Average member age: 59 • POS and Accounting System – Jonas • The Club is organized as a 501(c)(7), not for profit organization FREMONT HILLS COUNTRY CLUB WEBSITE: www.fremonthills.com GENERAL MANAGER – POSITION OVERVIEW The General Manager is responsible for the overall leadership and day-to-day operations of Fremont Hills Country Club, ensuring exceptional service and a high-quality member experience across all amenities and programs. This role serves as the primary liaison to the Board, providing strategic direction while driving operational excellence, financial discipline, and team performance. A visible and engaged leader, the General Manager fosters a culture of accountability, communication, and continuous improvement to position the Club for long-term success. INITIAL PRIORITIES OF THE NEW GENERAL MANAGER • Build a strong, trust-based partnership with the Board, aligning on strategic, financial, and operational priorities. • Stabilize operations and team performance through structure, accountability, and visible leadership. • Develop and execute a long-term financial and capital roadmap supporting sustainability and modernization. • Enhance communication and transparency with members and staff to build trust and engagement. • Deliver early, visible wins through key projects and service enhancements • Strengthen club culture through hiring, training, and a consistent service-driven environment • Elevate the member experience through programming, family engagement, and overall satisfaction • Position the Club as a premier, community-focused destination VISION & STRATEGY • Serve as a strategic thought partner to the Board, providing insight on industry trends and evolving member expectations. • Establish and execute a clear vision with measurable goals to ensure long-term relevance and success. • Lead innovation across racquets, aquatics, dining, and member experience. FINANCIAL & CAPITAL MANAGEMENT • Oversee annual operating and multi-year capital budgets aligned with strategic priorities. • Ensure strong financial controls, reporting, and accountability • Balance infrastructure investment with member-facing enhancements MEMBER EXPERIENCE & RETENTION • Lead engagement and retention initiatives to foster a welcoming, community-driven environment. • Build strong member relationships and ensure an effective onboarding experience. • Drive programming and service enhancements that increase utilization and satisfaction FOOD & BEVERAGE • Deliver a high-quality, relevant dining and event experience aligned with member expectations. • Partner with culinary and service teams to elevate standards and execution • Oversee financial performance, balancing cost control with innovation and revenue growth GOVERNANCE & RELATIONSHIPS • Maintain a visible presence and strong relationships with members • Support the Board and Committees with governance best practices and aligned decision-making • Navigate member perspectives with professionalism while upholding club policies COMMUNICATION • Deliver clear, consistent, and transparent communication to all stakeholders. • Implement effective communication platforms to enhance engagement • Foster a culture of proactive communication and alignment CANDIDATE QUALIFICATIONS • A minimum of 3 – 5 years of verifiable, progressive leadership and management experience in similar environments. Current Assistant General Managers or Managers at well-recognized clubs, with verifiable records of achievement, will be strongly considered for this role. • A verifiable career track that demonstrates a record of tenure and commitment to previous employers, and that career moves were for enhancement of skills and experiences as opposed to ‘unplanned’ career changes. • Strong general leadership skills with verifiable strengths in team development, financial performance, diverse recreational amenity management (tennis, pickleball, dining, banquets, family activities, aquatics and others are especially desirable), quality food and beverage programming, exceptional member/guest service programming, strategic planning, project management, and most importantly the ability to consistently define and achieve goals and objectives. EDUCATIONAL AND CERTIFICATION QUALIFICATIONS • A bachelor’s degree is preferred, with a focus on Hospitality Management. • Substantial private club or hospitality experience will be considered in lieu of the degree • Industry certifications such as CCM or CCE are encouraged but not required, with further certifications being of interest as a commitment to ongoing and lifelong learning and networking. EMPLOYMENT ELIGIBILITY VERIFICATION In compliance with federal law, all hired employees must verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire. SALARY AND BENEFITS Salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership. Salary Range: $250.000 – $300.000 plus bonus INSTRUCTIONS ON HOW TO APPLY Please upload your resume and cover letter in the order listed using the link below. When prompted for them during the online application process, you should have your documents fully prepared to attach. Please be sure your image is not on your resume or cover letter; it should be used on your LinkedIn Profile. Prepare a thoughtful cover letter addressed to the Fremont Hills Country Club search committee/Mr. Jim Malone, President. Clearly articulate your alignment with this role, why you want to be considered for this position at this stage of your career, and why FHCC and the Los Altos Hills area will benefit you, your family, your career, and the Club if selected. You must apply for this role as soon as possible, but no later than Tuesday, April 21, 2026. Candidate selections will occur in late April, with the first Interviews expected in mid-May 2026, and the second interviews a short time later. The successful candidate should assume his/her role by the end of June 2026. IMPORTANT: Save your resume and letter in the following manner: “Last Name, First Name – Resume” & “Last Name, First Name – Cover Letter – FREMONT HILLS COUNTRY CLUB” (These documents should be in Word or PDF format.) Note: Once you complete the application process for this search, you are not able to go back in and add additional documents. If you have any questions, please email Katy Eliades: katy@kkandw.com Search Executives: Len Simard, USTA Coaching Professional, PTR, PPR, PPTR Professional, RSPA Master Professional Search & Consulting Executive O: (833) KKW-HIRE, ext.718 M: (407) 463-8923 len@kkandw.com Kurt D. Kuebler, CCM, CMAA Fellow Partner O: (833) KKW-HIRE, ext. 701 M: (407) 864-6798 kurt@kkandw.com To apply for this position click the link below. Apply for the Fremont Hills Country Club General Manager position