PT Fitness Front Desk Attendant

Description Department: Fitness & Wellness Position Title: Fitness Front Desk Attendant Reports To: Fitness Center Manager FLSA Status: Non-Exempt Established in 1908, Houston Country Club is a nationally recognized Top 20 Platinum Club of America that is home to over 1250 Houston families. Houston Country Club is seeking a dynamic and well-organized Hospitality Concierge professional to join our Fitness & Wellness team. If you’re seeking a challenging opportunity that offers enrichment and a supportive work environment - then we are ready for you! Essential Functions & Responsibilities • Welcome members & guests upon entrance to the Fitness & Wellness building and confirm reservations for service appointments. • Be the point of reference for?members & guests?who need assistance or more information on what the Fitness & Wellness Department offers. • Understand members’ needs and provide them with personalized solutions by suggesting activities and facilities provided by the club to best meet their requests and needs. • Acquire extensive knowledge of the club premises and venues to make the most suitable recommendations. • Periodically inspects group fitness classrooms, locker rooms, treatment rooms, saunas, maintains building order and cleanliness. • Proven experience as Concierge; experience in customer service or relevant role is a plus. • Take pride in your personal Fitness & Wellness. • Satisfy all requests to be completed as per the Fitness Concierge Supervisor. Benefits: Regular Part-Time: 401(k) Plan with 4% Employer Match after 1 year, Employee Scholarship Program and Employee Meals. Requirement: Pre-Employment Drug Screening Certifications: Adult First Aid, CPR/AED. Requirements Required Education: • Formal education, preferably in Hospitality Management, Exercise Science, Kinesiology or related field is preferred. • High school diploma or equivalent. Undergraduate Degree a plus. • Knowledge of fitness equipment is preferred. • General knowledge of Microsoft Office Suite. Jonas Club Management Software a plus. Special Requirements: • Excellent communication skills. • Must be polite and confident with a great deal of patience. • Must have strong multitasking and time-management skills. • Must have the competency and aptitude in resolving issues with a customer-focused orientation. • Must be able to work a flexible schedule and/or overtime if needed. • Must have an outgoing and lively personality. • Must be available to work weekends and holidays. • Must work well with others as a team and help co-workers as requested/needed.