Club Server - Beach & Tennis Club (On Call)

Description The Club Server provides efficient and courteous service for the guests. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: Assist in the resolution of guest complaints. Reconcile discrepancies in server checkouts. Answer questions regarding style, presentation, quality and price of all food and beverages. Take the guests' food and drink orders. Open wine bottle and pour wine, refilling glasses as needed. Observe guests' progress and respond in a timely way to their needs. Carry orders on a tray to the table and serve to the correct person. Strive to increase the guest check through suggestive sales techniques and alternatives. Prepare guest check using Micros point of sale system and collect payment. Maintain assigned table and station cleanliness, tidiness and order. Open and close side work, cleaning areas, and re-stocking supplies, or delegate this responsibility. In the morning prepare back kitchen, set-up breakfast buffet, stock supplies, including bagels and muffins, make coffee and check tables. Assist in dining room set-up, under supervision of manager. Ensure general housekeeping, including cleaning of fixtures, appliances, counters, and dusting. Complete cash accounting and all related paperwork. Set-up and break down special events and evening banquets, to include moving tables, chairs and other furniture as necessary. Work special events as required. Any other tasks as directed by supervisor. Fill-in for host and manager as needed. Comply with all Pebble Beach Company safety, health and general policies and procedures. Absolutely Required Skills: Polished, professional server skills. Ability to carry full trays of entrees. Ability to communicate diplomatically and effectively with guests and co-workers. Time management in the execution of all duties before, during and after the shift. Previous serving experience is required. Ability to work a flexible schedule required. Food safety and TIPS certification required. High school diploma or equivalent. Desired Skills: Ability to bartend a plus. Fine dining restaurant server experience preferred. Knowledge of Micros or other point of sale equipment helpful. Why work for Pebble Beach Company: Competitive Pay: $16.90/hour plus service charges. Benefits are provided by the Unite Here Union* and include health and retirement. We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. * Union employees are required to pay applicable Union dues. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.