F&B Front of House Intern

About the Organization Nantucket Golf Club is located on Nantucket Island, 30 miles out to sea off the coast of Cape Cod, MA. Nantucket has been ranked as the "best island" and "top island" of the US and the World. It is a beautiful place to live or spend a summer! NGC was founded with a vision of creating a world premier immersion experience rooted in the tenants of the game of golf. Built on land shaped by the sea, the award winning Rees Jones designed course uses the natural contours of Nantucket Island to create a classic route that captures the spirit of the game and of the country's great golf clubs. It is with this spirit of excellence, and appreciation of the unique and historic Nantucket Island environment, that we look to provide a relaxed but refined experience for our members and their guests. Since its inception, Nantucket Golf Club has become not only the one of the top clubs on Nantucket Island, but one of the most exclusive clubs on the East Coast. Nantucket Golf Club looks for candidates that want to work hard and simply be the very best at their job. We want people who strive to stretch their individual performance and inspire others through their passion for service. If that sounds like you or someone you know, we'd love to hear from you. Our pay is very competitive and benefits vary for seasonal or year-round staff. All our staff enjoy the fulfillment of working with a great team in a beautiful location, but those who enjoy golf have the opportunity to play and practice on our world-class course. We offer subsidized housing in our on-property dormitory or in shared off-site residential houses, an employee meal program, uniform, staff golf clinics, and discounts in our golf shop. In addition, we offer a 401K plan to returning employees who meet eligibility requirements. Traditional full benefit packages are available for full-time, year-round staff. Position F&B Front of House Intern Description Position Title: F&B Front of House Intern Reports To: Food & Beverage Management Team Department: Food and Beverage Employment Dates: Temporary - Dates Ranging Mid-May through Mid-October Rate: $22-$26 per hour Purpose of Position: Under the direction of the F&B Management Team, the F&B FOH Intern is a paid, non-exempt, seasonal position responsible for assisting F&B management while performing duties and rotating through various front of house positions with the intent of learning and exposure to the club Food & Beverage profession. Ensures the highest level of service as meets expectations of Club members. Performs all work in accordance with essential functions and responsibilities as described below and in the spirit of the Club's mission and vision. Responsibilities: Duties shall include but not limited to: Rotates between the following positions: • Host/Hostess: • Greets and seats members and guests. Contributes to creating a warm and welcoming dining environment. Politely takes reservations, and in coordination with the Dining Room or F&B Manager and Member Services, manages the reservation book. Keeps accurate reservation records, cover counts, and ensures the correct seating of servers' sections. • Restaurant service: • Learns the proper service techniques for breakfast, lunch, and dinner fine-dining service and assists the servers and food runners, performing in each capacity. Performs set-up and breakdown side work. Sets, serves, clears, and cleans tables. Replenishes food, beverages, and tableware. Stays familiar with, and accurately describes menu items and their preparation. Learns and remembers members' names and preferences. • Assists kitchen with simple food preparation and dish cleaning. Develops an understanding of the close coordination of front and back of house operations. • Tournament and Event service: • Learns proper service techniques for large group service. Performs prep-techniques, set-up and break-down of service stations and floor. Assists wait staff during tournaments and events. • Takes an active role in the annual Nantucket Children's Charity Classic event. Attends committee meetings and assists the Catering & Events Manager with all event activities. • Bartending/Bar Back: • Learns how to set-up and breakdown a service bar and assist in the prep-work. Gain knowledge of drink mixology (i.e., jargon, mixing techniques, proper glassware, garnishes, etc.) and assist wait staff with drink orders and servicing bar guests. Assists with re-stocking and inventories. • Supervisor: • At the end of internship, performs supervisory responsibilities as delegated, such as opening, assisting with close and end-of-day reporting, staff scheduling, and directing team members. • Observes all Club safety practices and protocols. • Participates in required trainings and meetings. • Performs other duties as designated by the F&B Management Team. Educational Opportunities • Encouraged to take advantage of other learning opportunities available such as shadowing other club staff and meeting with the Chief Operating Officer. Position Requirements Qualifications: • Ability to anticipate and skilled in multi-tasking at a high level • Effective communication skills • Excellent member service skills • High attention for detail and great organizational skills Experience/Education: • High School Diploma or equivalent • Enrollment in an accredited hospitality program Work Environment and Physical Demands: • Work tasks are performed indoors and outdoors. Temperature generally is moderate and controlled by club environmental systems • Position requires walking and standing for long periods of time. Length of time of these tasks may vary from day to day and task to task. • Must be able to exert well-paced ability to maneuverer between functions occurring simultaneously. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, and visual acuity. • Requires communicating effectively with members, guests, co-workers, and supervisors. • Must be able to lift up to 25 lbs. on an occasional basis. • Requires manual dexterity to use and operate all necessary equipment. • Requires occasional exposure to tobacco smoke. Projected Work Schedule: The F&B Intern is a full-time schedules must be available to work a six day work week that may exceed that of 40 hours per week. Weekend and evening hours required. Any request or anticipated absence from the agreed schedule requires prior approval from the F&B Manager. Full-Time/Part-Time Seasonal Exempt/Non-Exempt Non-Exempt EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Seasonal This position is currently accepting applications.