Personal Trainer

As a Fitness Trainer, you will be responsible for creating a safe, effective, and engaging fitness environment for club members and guests. Your role includes supervising exercise programs, educating members on proper techniques, and developing personalized fitness plans tailored to individual goals and needs. In addition to offering expert guidance, you will actively promote the club’s services and facilities, ensuring a positive experience for all. By consistently delivering the three steps of service—Warm Welcomes, Magic Moments, and Fond Farewells—you will contribute to a supportive and motivating atmosphere for members and guests. Reporting Structure • Reports directly to the Fitness Manager and/or Fitness Director Key Responsibilities Member & Guest Services • Provide supervision of the exercise and fitness areas of the club, including assisting members and guests with their exercise and fitness programs. • Evaluate member/guest fitness needs and provide the appropriate exercise program for meeting those needs, including providing personal instruction if necessary. • Conduct new Member Fit Start appointments in accordance with club standards and track accordingly.Connect members to other members through ongoing contact and promotion of club activities, including warm welcomes, magic moments, and fond farewells. • Update fitness activities and programming on web page and/or member communication board, as applicable. Facility Management • Promote the facility amenities, programs and the Club while maintaining a high level of professionalism and service that aligns with the values, philosophies, and standards of the club. This includes being in club-approved uniform and nametag. • Maintain current fitness-related certifications including CPR/AED and actively seek new education opportunities that are presented through Invited partnerships. • Ensure that daily assignments are completed in their respective areas, to meet Club standards and as communicated in the Star Service FOCUS expectations (i.e. orderly/organized work areas, straighten/arrange entry area, picking up trash/debris, etc.). Team Collaboration • Assist fellow employee partners, members, and guests to ensure delivery of the three steps of service without being directed. • Be aware of team members and the environment and participate as a member of the team. • Notify the supervisor of member/guest complaints immediately and rectify any issues promptly using service recovery practices. Administrative Tasks Fitness Trainer Job Code: 9607 (Non-Exempt) Revision Date: 09/2024 • Responsible for daily processing of all accounting procedures around personal training and or group session(s) accurately. • Submit monthly forecasts for expected sessions, Fit Starts and New Client goals. • Maintain an up-to-date schedule of availability to ensure accuracy. Additional Duties • Due to the dynamic nature of the company's operations, you may be required to perform various functions beyond your primary responsibilities. Supporting colleagues when needed and adapting to additional tasks as directed are essential aspects of your role. • Follow all company, club, and departmental standards, policies, procedures, manuals, and instructions. These guidelines are critical to fulfilling your role effectively and consistently. • Maintain safe working habits and exhibit good conduct. • Show initiative for personal and professional growth, including maintaining relevant certifications and striving for continuous improvement. • Manage your time efficiently to balance multiple tasks and responsibilities effectively. • Proactively address issues by utilizing all available resources, including regional and corporate support, to find effective solutions. • Communicate clearly and professionally, using proper grammar, to ensure effective interactions with all stakeholders. • Remain calm and focused under pressure, successfully coordinating multiple tasks simultaneously. • Pay close attention to details to ensure accuracy and quality in all tasks and responsibilities. • Attend daily line-ups and participate as requested to stay informed and engaged with team activities. Qualifications • High school diploma, GED, or equivalent is required. • A college degree in health, fitness, exercise science, or a related field is preferred. • A minimum of 1 year of experience as a Fitness Trainer, demonstrating proficiency in developing and leading personalized fitness programs. • Current personal training certifications: ACSM, NASM, ACE, PTA Global, NFPT, ISSA, CSCS or NSCA. • Certification in CPR, First Aid and AED within the last 6 months as well as being a certified group exercise instructor with AFAA or ACE. • Strong communication and interpersonal skills to effectively educate and motivate clients. • Ability to assess individual fitness levels and develop tailored exercise programs. Physical Requirements • General Activity: Frequent sitting, standing, walking, and driving. • Environmental Exposure: Occasional exposure to temperature changes, dust, fumes, or gases. • Physical Actions: Squatting, kneeling, reaching, grasping, twisting, and bending. • Lifting: Ability to lift, carry, push, or pull up to 100 lbs. on occasion. • Sensory Requirements: Talking, hearing, and seeing. Primary Tools/Equipment • Stereo equipment • Fitness Equipment Fitness Trainer Job Code: 9607 (Non-Exempt) Revision Date: 09/2024 • Computer Work Schedule • Adherence to attendance requirements as outlined in the weekly schedule. • Flexibility to work additional hours as needed to meet position deadlines. Availability to work on weekends and/or holidays as required