Golf Pro Shop Worker

Description Performs varied pro shop duties as the front‑line customer service representative and cashier at Mariana Butte Golf Course, Loveland Olde Course, or Cattail Creek. Salary range: $15.16 - $18.51 per hour depending on qualifications and experience. Position remains open until filled. Benefits include discounted rounds of golf and discounts in the pro shop. This is a part‑year position lasting a maximum of 10 months, working less than 30 hours per week. Essential Functions Coordinate with the Golf Professional and Assistant to open and close the facility. Assist golf play activities on the course. Collect fees and assist with sales of pro shop merchandise. Assist with golf cart staging, realigning, cleaning, or moving unneeded carts to the cart barn. Pick up empty range ball baskets on the driving range and empty trash containers around the clubhouse. Enhance the golf course image through quality customer service provided to all customers. Other Job Functions May be required to work at different facilities in other areas of the division. Duties may also include trash removal, cleaning, painting and other maintenance tasks as required. Perform other duties as assigned. Qualifications Education High School graduate or GED required. Experience 1 year previous work experience performing similar customer service duties, including high degree of public contact and customer relations in a fast‑paced environment. Must be a minimum age of 18 at time of hire. Experience with a computerized cash register highly desirable. Certifications Must possess a valid driver’s license. Knowledge, Skills, and Abilities General working knowledge of pro shop procedures and methods. Typing speed sufficient to complete a transaction or project in a timely manner. Effective communication with co‑workers and the general public. Answer telephones and clearly communicate information. Deliver excellent customer service skills, deal with customers diplomatically and effectively, and demonstrate good judgment and patience. Complete fee transactions quickly and accurately. Must be able to operate a menu‑driven computer/cash register system. Physical Demands And Working Conditions Frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to routine office noise and equipment. Occasional exposure to hazards that are predictable or well protected against. Occasional exposure to heat and noise, and working outside in the elements. Benefits Retirement – 457 employee‑funded plan. Medical leave – up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked. Equal Opportunity Statement Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they may be updated periodically. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland will begin participating in E‑Verify. In accordance with E‑Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the U.S. E‑Verify Notice of Participation. Learn more about your right to work at https://e-verify.gov for more information. A driving record and criminal history background check, including a criminal sex offender search, will be obtained pre‑employment.