About the Role
pstrong style="background-color: transparent; color: rgb(0, 0, 0);"Job title/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);" Golf Outside Operationsnbsp;/em/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Reports to/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);"Head Golf Pro/em/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Classification/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);"Hourly, Full Time, Part Time, Nonexemptnbsp;/em/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Working Hours/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);"As required/em/ppbr/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Job purpose/strong/ppProvide optimal customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and/or Course Play (Ranger).span style="background-color: transparent; color: rgb(0, 0, 0);" Enforces Dress Code Policy./span/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Duties and responsibilities/strong/pulliTreat all members, guests, and employees with respect. Maintain friendly appearance; greet Members and Guests by name and with a smile./liliEnsure clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines./liliMaintain cleanliness of work area./liliKeep Supervisor promptly and fully informed of all problems or unusual matters of significance./liliNotify management if replacement is needed./liliResponsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety./liliAssist in training colleagues in proper safety techniques./li/ulpstrongPractice Range/strong – duties include:/pulliSet stations with balls as instructed by Outside Services Supervisor./liliAttend range throughout the day maintaining cleanliness./liliSend members to putting green five minutes prior to tee time./liliClean golf clubs./liliAssist members with carrying clubs from range to cart./liliPick up and break down range./li/ulpstrongCart Barn/strong – sample tasks include: /pulliStage golf carts with golf bags./liliMaintain staging area, driving range, and practice area set-up./liliClean golf clubs, receive members at end of round, record finish time and report it to the Golf Shop./liliClean and maintain golf carts and cart barn area./liliCarry out starting and marshal duties./li/ulpstrongValet/strong – sample tasks include:/pulliBring customer golf bags to golf cart staging area./liliPark vehicles in designated valet parking areas and retrieves vehicles on request./liliLoad and unload golf bags in/out of vehicles./li/ulpstrongStarter/strong – sample tasks include:/pulliReview a prepared list of golf course rules./liliInform Members of any unusual conditions that exist on the course./liliCommunicate with other Outside Service Staff to ensure that all players tee off at their scheduled times./liliRecord Fee Structure and Transportation./liliSubmit completed Tee Sheet to Golf Shop./li/ulpstrongRanger/strong – sample tasks include:/pulliMonitor all play on the golf course, with special attention to the area of pace play /liliRecommend possible solutions to customers concerning on-course problems, especially pace of play./liliReport golf course play situation to the golf shop staff at regular intervals./liliRepair ball marks and fix divots as needed./liliCheck water and ice stations and restock supplies (to include ice) as needed./liliDeliver messages to customers on the golf course. /li/ulpPerforms other duties as assigned./ppbr/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Qualifications/strong/pulliHigh School Diploma or equivalent (GED)./liliOne to three months related experience and/or training; or equivalent combination of education and experience./liliBasic knowledge and understanding of typical golf course procedures./liliMust be at least Age 18, valid Driver’s License with a clean Motor Vehicle Record./liliAbility to physically lift and carry golf balls and range ball cases./liliAbility to operate golf carts./liliPresent a positive, professional image./liliMust be self-motivated and customer service oriented./liliStrong interpersonal and communication skills./liliReliable and predictable attendance./liliAbility to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards./li/ulpbr/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Working conditions/strong/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Work is primarily outdoors.nbsp;Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls./span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"This job description does not imply that the above are the only responsibilities assigned to this position.nbsp;Employees holding this position will be required to perform any on the job related duties as requested.nbsp;All requirements are subject to possible modification to reasonably accommodate individuals with a disability./span/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Physical requirements/strong/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication./span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 4 hours without sitting. Ability to consistently lift, carry and load adaptive and other equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes./span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.nbsp;/span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Use the following safety precautions when using an 8ft. ladder:/span/pullispan style="background-color: transparent;"Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. “A” frame ladders naturally comply./span/lilispan style="background-color: transparent;"Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway./span/lilispan style="background-color: transparent;"Ensure there are non-skid shoes on the ladder./span/lilispan style="background-color: transparent;"If using a medal ladder, be sure that it is not near electrical wires./span/lilispan style="background-color: transparent;"One person on a ladder at one time, and ensure another staff member is holding the ladder in position./span/lilispan style="background-color: transparent;"Never overreach./span/li/ulpstrong style="background-color: transparent; color: rgb(0, 0, 0);"Direct reports/strong/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"None/span/p
pstrong style="background-color: transparent; color: rgb(0, 0, 0);"Job title/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);" Golf Outside Operationsnbsp;/em/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Reports to/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);"Head Golf Pro/em/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Classification/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);"Hourly, Full Time, Part Time, Nonexemptnbsp;/em/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Working Hours/strong/ppem style="background-color: transparent; color: rgb(0, 0, 0);"As required/em/ppbr/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Job purpose/strong/ppProvide optimal customer service to Members and Guests. Attempt to anticipate and fulfill customer needs in a variety of responsibilities as assigned which may include work in Cart Barn, Valet, Starting and/or Course Play (Ranger).span style="background-color: transparent; color: rgb(0, 0, 0);" Enforces Dress Code Policy./span/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Duties and responsibilities/strong/pulliTreat all members, guests, and employees with respect. Maintain friendly appearance; greet Members and Guests by name and with a smile./liliEnsure clothing is clean, pressed, and in good condition and overall attire and appearance meets dress code guidelines./liliMaintain cleanliness of work area./liliKeep Supervisor promptly and fully informed of all problems or unusual matters of significance./liliNotify management if replacement is needed./liliResponsible for maintaining a clean and safe working environment, with continual emphasis on promoting employee health and safety./liliAssist in training colleagues in proper safety techniques./li/ulpstrongPractice Range/strong – duties include:/pulliSet stations with balls as instructed by Outside Services Supervisor./liliAttend range throughout the day maintaining cleanliness./liliSend members to putting green five minutes prior to tee time./liliClean golf clubs./liliAssist members with carrying clubs from range to cart./liliPick up and break down range./li/ulpstrongCart Barn/strong – sample tasks include: /pulliStage golf carts with golf bags./liliMaintain staging area, driving range, and practice area set-up./liliClean golf clubs, receive members at end of round, record finish time and report it to the Golf Shop./liliClean and maintain golf carts and cart barn area./liliCarry out starting and marshal duties./li/ulpstrongValet/strong – sample tasks include:/pulliBring customer golf bags to golf cart staging area./liliPark vehicles in designated valet parking areas and retrieves vehicles on request./liliLoad and unload golf bags in/out of vehicles./li/ulpstrongStarter/strong – sample tasks include:/pulliReview a prepared list of golf course rules./liliInform Members of any unusual conditions that exist on the course./liliCommunicate with other Outside Service Staff to ensure that all players tee off at their scheduled times./liliRecord Fee Structure and Transportation./liliSubmit completed Tee Sheet to Golf Shop./li/ulpstrongRanger/strong – sample tasks include:/pulliMonitor all play on the golf course, with special attention to the area of pace play /liliRecommend possible solutions to customers concerning on-course problems, especially pace of play./liliReport golf course play situation to the golf shop staff at regular intervals./liliRepair ball marks and fix divots as needed./liliCheck water and ice stations and restock supplies (to include ice) as needed./liliDeliver messages to customers on the golf course. /li/ulpPerforms other duties as assigned./ppbr/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Qualifications/strong/pulliHigh School Diploma or equivalent (GED)./liliOne to three months related experience and/or training; or equivalent combination of education and experience./liliBasic knowledge and understanding of typical golf course procedures./liliMust be at least Age 18, valid Driver’s License with a clean Motor Vehicle Record./liliAbility to physically lift and carry golf balls and range ball cases./liliAbility to operate golf carts./liliPresent a positive, professional image./liliMust be self-motivated and customer service oriented./liliStrong interpersonal and communication skills./liliReliable and predictable attendance./liliAbility to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards./li/ulpbr/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Working conditions/strong/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Work is primarily outdoors.nbsp;Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls./span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"This job description does not imply that the above are the only responsibilities assigned to this position.nbsp;Employees holding this position will be required to perform any on the job related duties as requested.nbsp;All requirements are subject to possible modification to reasonably accommodate individuals with a disability./span/ppstrong style="background-color: transparent; color: rgb(0, 0, 0);"Physical requirements/strong/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Good organizational and verbal skills. Ability to use logical and rational thinking to resolve issues. Ability to perform basic mathematical skills, monitors and develops subordinates, visually monitor the operation areas, write and read member communication./span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Must have the ability to perform moderate physical work and may be required to lift up to 50 lbs., up to 30 lbs. frequently. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 4 hours without sitting. Ability to consistently lift, carry and load adaptive and other equipment that may weigh 30 or more pounds, and sustain aerobic activity for 20 consecutive minutes./span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Please be advised that all work that requires the use of a ladder more than 8 ft. long must be reviewed by Hampton Golf’s Club Maintenance person. Following an assessment of the situation, a determination will be made as to whether a maintenance team member or subcontractors will perform the necessary maintenance task. No other staff member is authorized to climb to heights exceeding 8 ft. and/or perform such maintenance. In addition, personnel are prohibited from entering facility attics, walking on the roof of buildings and/or from using scaffolding.nbsp;/span/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"Use the following safety precautions when using an 8ft. ladder:/span/pullispan style="background-color: transparent;"Correct placement of the ladder. The safest angle for a straight ladder is to ensure it is placed on-fourth the distance from the base to the point of support. “A” frame ladders naturally comply./span/lilispan style="background-color: transparent;"Ensure the ladder is placed on a firm level surface, and do not place the ladder near a doorway./span/lilispan style="background-color: transparent;"Ensure there are non-skid shoes on the ladder./span/lilispan style="background-color: transparent;"If using a medal ladder, be sure that it is not near electrical wires./span/lilispan style="background-color: transparent;"One person on a ladder at one time, and ensure another staff member is holding the ladder in position./span/lilispan style="background-color: transparent;"Never overreach./span/li/ulpstrong style="background-color: transparent; color: rgb(0, 0, 0);"Direct reports/strong/ppspan style="background-color: transparent; color: rgb(0, 0, 0);"None/span/p