Director of Human Resources

Position Title: Director of Human Resources FLSA Status: Exempt Department: Administration Reports to: General Manager About Foxfire Golf & Country Club Foxfire is a private, bundled golf community in Southwest Florida with 931 housing units governed by a Master Association Board of Directors. Our beautifully manicured 27-hole golf course and modern amenity offerings receive rave reviews from our members. Foxfire’s Clubhouse includes a Main Dining Room with a capacity of 220 people and a Grille Room and Grille Room Patio with up to 100 people. Additionally, the ideally situated Halfway House services the golf course, tennis and bocce courts, and an outdoor casual seating area for up to 80 people. Position Summary This position serves as a strategic advisor to the General Manager, Club President, and Department Heads while remaining hands-on in daily HR management and operations. The Director of HR is responsible for full-cycle talent acquisition, employee relations, compliance, compensation and benefits, training, organizational development, and fostering a high-performing and welcoming culture. This role directly supports the Club’s mission to provide a quality residential golfing community with excellent club services, recreational facilities, and social activities by ensuring the Club attracts, develops, and retains a service-driven, engaged workforce. Position Responsibilities 1. Strategic HR Leadership & Culture (25%) • Collaborate with the General Manager, Club President, and Department Heads to develop HR strategies that support the Club’s mission, financial goals, and high service standards. • Align workforce planning and talent strategy with the Club’s commitment to delivering exceptional member experiences. • Serve as a trusted advisor regarding employee relations, organizational structure, leadership coaching, and performance management. • Champion a constructive, inclusive, and professional workplace culture reflective of a premier residential golfing community. • Maintain strong visibility across all departments (Food & Beverage, Golf, Maintenance, Administration, etc.) to assess morale, engagement, and organizational needs. • Support long-term organizational development initiatives that strengthen service quality and operational effectiveness. 2. Talent Acquisition, Staffing & Retention (25%) • Lead full-cycle recruitment for exempt, non-exempt, and high-volume seasonal positions. • Develop innovative sourcing strategies to attract top-tier hospitality talent in a competitive market. • Oversee recruitment and onboarding of both staff and volunteers aligned with the Club’s values and mission. • Implement comprehensive onboarding and training programs that reinforce service excellence and club culture. • Analyze turnover trends and develop data-driven retention strategies. • Conduct structured exit interviews and implement actionable improvements based on feedback. 3. Compliance, Policies & Risk Management (20%) • Ensure full compliance with all federal, state, and local employment laws including FLSA, FMLA, ADAAA, EEO, OSHA, wage and hour regulations, and H-2B visa programs. • Maintain and update the Employee Handbook and HR policies to reflect legal requirements and club standards. • Manage investigations, disciplinary actions, and termination procedures with fairness, consistency, and discretion. • Oversee personnel files, documentation standards, and HRIS integrity. • Coordinate workers’ compensation claims, unemployment claims, and safety compliance. • Promote ethical practices and accountability that protect the Club’s reputation and operational excellence. 4. Compensation, Benefits & HR Administration (15%) • Administer employee benefits programs including health, dental, retirement (401(k)), PTO, and related offerings. • Lead annual open enrollment and employee education efforts. • Conduct wage surveys and market analyses to ensure competitive compensation structures that support retention while maintaining fiscal responsibility. • Oversee payroll processing and ensure accuracy of employee records. • Manage HRIS systems (e.g., ADP, Paylocity, or similar platforms) and reporting. 5. Training, Development & Safety (15%) • Identify organizational training needs and coordinate professional development initiatives. • Implement leadership development and service-culture training aligned with the Club’s mission. • Coordinate safety committee meetings and oversee workplace safety initiatives. • Manage safety training programs including OSHA compliance and harassment prevention. • Support performance evaluation systems that encourage constructive feedback and continuous improvement aligned with service excellence. Knowledge and Skill Requirements • Demonstrated experience in: • Recruitment and onboarding • Performance management systems • Employment law compliance • Compensation and benefits administration • HRIS and payroll systems • Development and promotion of initiatives that create a welcoming environment for all members and staff • Volunteer program management • Organizational development • Strong knowledge of federal and state employment laws and risk mitigation practices. • Exceptional written and verbal communication skills; Spanish and/or Creole and/or French proficiency is a strong plus. • High emotional intelligence and professional presence. • Visible, approachable, and service-oriented leadership style. • Strong analytical, organizational, and problem-solving skills. • Ability to balance strategic planning with hands-on execution. • Proficiency in HRIS systems and Microsoft Office Suite (Excel, Word). Education and Experience Requirements • Bachelor’s Degree (Required) in Human Resources Management, Business Administration, Organizational Development, or related field. • Minimum 5–8 years of progressive HR experience, with at least 3 years in a management role. • Prior experience in a country club, private club, nonprofit, recreational management, or luxury hospitality environment highly preferred. Licenses and Special Requirements • HR Certification (SHRM-CP, SHRM-SCP, PHR, or SPHR) strongly preferred. Typical Demands and Work Environment • Must be able to move throughout club facilities to interact with staff in various departments (including golf course, kitchen, and maintenance areas). • Flexible schedule including occasional evenings and weekends, particularly during peak season. • This is a full-time onsite position. • Moderate noise level in the work environment. • This position entails extensive use of computer. • Primarily office-based with frequent cross-department engagement. Incumbent Statement / Acknowledgement 1. Are you able to perform these tasks with or without an accommodation? ______________________ 2. If with, how would you perform these tasks and with what accommodation? ______________________ Job Type: Full-time Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Paid time off • Vision insurance Work Location: In person