Legacy Hotel - Food & Beverage Supervisor

About IMG Academy IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future while preparing them for college and for life. IMG Academy has been nationally recognized by organizations including Sports Business Journal, USA Today, and the Best and Brightest Companies to Work For for its workplace culture, innovation, and commitment to developing people both on and off the field. IMG Academy provides growth opportunities for student-athletes and partners through an innovative suite of on-campus and online experiences: Boarding school and camps, delivered on a state-of-the-art campus in Bradenton, Florida Online coaching through IMG Academy+, focused on personal development through the lens of sport and performance Online college recruiting through NCSA College Recruiting and SportsRecruits, providing industry-leading recruiting education, tools, and access to a network of more than 40,000 college coaches for student-athletes, families, club coaches, and event operators Elevate by IMG Academy, a performance and personal development solution that delivers mindset, leadership, and wellbeing programming to schools, colleges, and organizations through a combination of digital content and immersive experiences About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Job Title: Food & Beverage Supervisor Department: Food & Beverage, IMG Academy Legacy Hotel Position Summary: The Food & Beverage (F&B) Supervisor is responsible for supporting the F&B leadership team in the facilitation and execution of banquet events, catering services, and supervision of current and future restaurant outlets. This position handles BEO creation, staff communication for catered events and works closely with the client in ensuring their event exceeds expectations. The F&B Supervisor will also assist in other areas of the department such as supervising the restaurant outlets as needed.  Key Responsibilities Communicate with clients to understand banquet event requirements, preferences and expectations Handle client inquiries promptly and professionally, providing solutions and recommendations Develop and draft Banquet Event Orders (BEOs) for all banquet events and functions Plan weekly BEO meetings to ensure all staff are knowledgeable about upcoming events Collaborate with the sales team, F&B Assistant Manager, F&B Director and Executive Chef to ensure seamless event execution Plan, organize and direct banquet staff to ensure the highest degree of guest satisfaction Maintain effective communication with guests and internal partners to ensure expectations are met Assist in supervising the restaurant service staff and ensuring service standards as needed Assist leadership in monitoring and managing event budgets Identify new opportunities and effective strategies to increase business Responsible for controlling costs while delivering excellent service and events Host prospective clients on site to learn about our Legacy Hotel amenities and menus Oversee the setup and preparation of banquet spaces and oversight on event day(s) Maintain the cleanliness of banquet facilities and adherence to safety and sanitation standards Maintain a high level of understanding of programs at the Legacy Hotel and IMG Academy Assist in the day-to-day business-related activities of the Legacy Hotel as needed Other duties as assigned Qualifications 1+ year of related experience at a supervisory level or equivalent Thorough knowledge of food and beverage areas with emphasis on service standards and employee training Experience managing staff and customer expectations Ability to perform under pressure Strong passion and knowledge for culinary excellence and customer service Excellent customer service attitude and willingness to go the extra mile Highly organized with the ability to multi-task in a fast-paced environment Superior work ethic with the desire to work collaboratively with colleagues Excellent written and oral communication skills Physical Demands and Work Environment Ability to lift, carry, move, push and pull equipment or boxes up to 40lbs Ability to stand and walk for duration of shift Frequent lifting and carrying trays of food and drinks Ability to work all shifts, including weekends, evenings, and holidays Background Requirements: Requires a background check upon offer Requires a pre-employment drug screen upon offer Benefits: As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time roles. Comprehensive Medical, Dental and Vision Flexible Spending Account and Health Savings Account options 401k with an Employer Match Short Term and Long Term Disability Group and Supplemental Life & AD&D Gym Discount Program Pet Insurance Wellbeing Program and more! Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better:  www.imgacademy.com www.imgacademy.com/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-JB1 Background Requirements: Requires a background check upon offer Requires a drug test upon offer Benefits: As a full-time member of our team, you will enjoy a comprehensive offering listed below. Connect with your talent acquisition specialist to learn more about benefits for our part-time and seasonal/temporary roles. Comprehensive Medical, Dental and Vision Flexible Spending Account and Health Savings Account options 401k with an Employer Match Short Term and Long Term Disability Group and Supplemental Life & AD&D Gym Discount Program Pet Insurance Wellbeing Program and more! Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: www.imgacademy.com www.imgacademy.com/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.