Fitness Front Desk Attendant

Fitness Desk position in Atlanta, GA, focusing on customer service, administrative tasks, and promoting a positive gym environment: Fitness Desk Associate: Full and Part-time positions available. About Us: The Clifton is a vibrant and growing fitness center located at Druid Hills Golf Club, dedicated to providing a welcoming and supportive environment for our members to achieve their fitness goals. We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Fitness Front Desk Attendant. Job Summary: The Fitness Desk Associate is the face of our gym, responsible for providing exceptional customer service, managing front desk operations, and promoting a positive and engaging atmosphere. This role involves greeting members, answering inquiries, processing memberships, and assisting with various administrative tasks to ensure smooth and efficient operations. Responsibilities: • Customer Service: • Greet and welcome members and guests with a positive and professional attitude. • Answer phone calls, emails, and inquiries promptly and efficiently. • Address member concerns and resolve issues in a timely and effective manner. • Provide information about gym facilities, programs, and services. • Administrative Tasks: • Process membership registrations, renewals, and cancellations. • Manage member accounts and update information as needed. • Process payments and maintain accurate records. • Schedule appointments and manage bookings for personal training and group classes. • Maintain a clean and organized front desk area. • Replenish food, beverages and retail merchandise. • Sales & Promotion: • Promote fitness services, group classes, and gym merchandise. • Inform members about special offers and promotions. • Assist with tours of the facility. • General Support: • Assist with other duties as assigned by management. • Maintain a clean and organized fitness center environment. Requirements • High school diploma or equivalent required. • Excellent customer service and communication skills. • Strong organizational and time management skills. • Proficiency in computer software and data entry. • Ability to work independently and as part of a team. • Experience in a customer-facing role preferred. • Passion for fitness and a commitment to promoting a positive and healthy environment. Benefits • Medical, Dental, Vision, and Life Insurance • Short-term and long-term disability insurance • Paid Time Off (PTO) • Verizon Phone Bill Discounts • 401K + employer match (up to 6%) • Culture with Monthly Awards and Recognition • Free lunch daily • FSA for health and dependent care • Employee Golf Days • Hertz Rental Car Discounts • Employee Scholarship Opportunity • Employee Assistance Program