Host / Hostess

This spring marks a defining moment in the storied history of Oakland Hills Country Club. Rising anew from the fire that claimed our iconic clubhouse in 2022, we are relaunching a reimagined masterpiece—one that honors more than a century of tradition while embracing a bold and inspiring future. At Oakland Hills, our people have always been the heart of our story. As we reopen our legendary clubhouse, we’re not just rebuilding a structure—we’re reigniting over 100 years of history, pride, and excellence. For more than a century, Oakland Hills has stood among the game’s most revered institutions—home to major championships, unforgettable moments, and generations of distinction. Now, as we open our doors once again, we’re looking for passionate individuals who share our commitment to excellence, who take pride in creating exceptional experiences, and who want to be part of something truly extraordinary. Come be part of our story. Join the team that will shape the next 100 years of greatness at Oakland Hills! Job Summary Greets guests, takes reservations, seats guests, takes carry out orders, and assists servers/server assistants as needed. Education and/or Experience • High School Diploma or equivalent. • Pervious hostess/dining room experience preferred. • Excellent customer service skills and professional appearance and demeanor. • Able to pass a pre-employment physical and drug screen. • Able to perform all essential functions of the job with or without reasonable accommodation, which includes, but is not limited to bending, stooping, standing and walking for long periods, lifting/carrying up to 30 lbs. Job Knowledge, Core Competencies and Expectations • Greet and acknowledge members and guests. • Learns members’ names and their special preferences. • Ability to be flexible and self-motivated. • Exceptional customer service skills. Job Tasks/Duties • Takes reservations and checks table reservation schedules while being aware of banquets and functions, coordinates with Concierge regarding reservation in the system, and ensures all reservation information is accurate and consistent. • Takes and executes carry-out orders accurately and efficiently. • Confirms member name and number upon arrival, and ensures server receives this information. • Greets members by last name (i.e. Mr.______ and Mrs.______) once member name is known. • Seats members/guests promptly while making eye contact and smiling and provides menus when diners are seated. • Handles any complaints from members/guests by informing Clubhouse Manager and/or Food and Beverage Manager immediately. • Attends pre-meal meeting with dining room personnel when appropriate. • Assists servers/server assistants as needed. Physical Requirement and Work Environment • Able to pass a background check and drug screen. • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. • Push, pull or lift up to 50 pounds. • Continuous repetitive motions. Job Types: Full-time, Part-time Pay: From $18.00 per hour Application Question(s): • Are you 18 yrs or older? Work Location: In person