Banquet Captain - Full-time

h2Position Description: Banquet Captain/h2 pstrongLocation:/strong Hope Valley Country Clubbr / strongDepartment:/strong Food amp; Beveragebr / strongReports To:/strong Banquet Manager / Director of Food amp; Beverage/p h3Position Summary/h3 pThe Banquet Captain is a hands-on leader responsible for the execution of all banquet and special events. This role ensures that room setups, table arrangements, service flow, and staff performance meet the clubrsquo;s standards of excellence. The Banquet Captain leads by example, communicates clearly, and holds staff accountable to deliver a seamless and professional event experience for members and guests./p hr / h3Key Responsibilities/h3 h4Leadership amp; Supervision/h4 ul li pAct as the on-site leader for assigned banquet events/p /li li pSupervise banquet servers, bartenders, and support staff during events/p /li li pAssign stations and duties, ensuring staff understand expectations/p /li li pHold staff accountable for punctuality, appearance, service standards, and professionalism/p /li li pProvide real-time coaching, corrections, and support during events/p /li /ul h4Event Setup amp; Execution/h4 ul li pRead and understand banquet event orders (BEOs) in detail/p /li li pOversee accurate room setups, including:/p ul li pTable styles (rounds, classroom, U-shape, boardroom, etc.)/p /li li pProper table spacing and alignment/p /li li pLinen placement, chair setup, and deacute;cor positioning/p /li /ul /li li pEnsure correct place settings, glassware, flatware, and centerpieces are properly set and consistent/p /li li pVerify all setup details are completed on time and to club standards/p /li /ul h4Service Standards/h4 ul li pLead and coordinate food and beverage service during events/p /li li pEnsure proper service timing, plate presentation, and clearing procedures/p /li li pMaintain consistent service flow between kitchen, bar, and service staff/p /li li pAnticipate guest needs and resolve issues promptly and professionally/p /li li pUphold hospitality standards expected of a private country club/p /li /ul h4Communication amp; Coordination/h4 ul li pServe as the primary point of contact during events for management, kitchen staff, and banquet team/p /li li pCommunicate changes or special requests clearly to staff/p /li li pRelay feedback, issues, or staffing concerns to management after events/p /li /ul h4Accountability amp; Closing Duties/h4 ul li pConduct pre-event and post-event walkthroughs/p /li li pEnsure breakdown and reset of rooms are completed correctly/p /li li pConfirm all equipment, furniture, and supplies are properly stored/p /li li pReport staff performance issues or successes to management/p /li /ul hr / h3Qualifications amp; Skills/h3 ul li pPrior banquet or event service experience required/p /li li pSupervisory or leadership experience preferred/p /li li pStrong understanding of banquet room setups and table configurations/p /li li pKnowledge of formal and informal service styles/p /li li pAbility to lead, motivate, and hold staff accountable/p /li li pExcellent communication and problem-solving skills/p /li li pProfessional demeanor and attention to detail/p /li li pAbility to stand, walk, and lift up to 40 lbs during events/p /li /ul hr / h3Expected Leadership Traits/h3 ul li pLeads by example/p /li li pOrganized and detail-oriented/p /li li pCalm under pressure/p /li li pRespectful, firm, and fair with staff/p /li li pTakes ownership of the event from setup through breakdown/p /li /ul h2Position Description: Banquet Captain/h2 pstrongLocation:/strong Hope Valley Country Clubbr / strongDepartment:/strong Food amp; Beveragebr / strongReports To:/strong Banquet Manager / Director of Food amp; Beverage/p h3Position Summary/h3 pThe Banquet Captain is a hands-on leader responsible for the execution of all banquet and special events. This role ensures that room setups, table arrangements, service flow, and staff performance meet the clubrsquo;s standards of excellence. The Banquet Captain leads by example, communicates clearly, and holds staff accountable to deliver a seamless and professional event experience for members and guests./p hr / h3Key Responsibilities/h3 h4Leadership amp; Supervision/h4 ul li pAct as the on-site leader for assigned banquet events/p /li li pSupervise banquet servers, bartenders, and support staff during events/p /li li pAssign stations and duties, ensuring staff understand expectations/p /li li pHold staff accountable for punctuality, appearance, service standards, and professionalism/p /li li pProvide real-time coaching, corrections, and support during events/p /li /ul h4Event Setup amp; Execution/h4 ul li pRead and understand banquet event orders (BEOs) in detail/p /li li pOversee accurate room setups, including:/p ul li pTable styles (rounds, classroom, U-shape, boardroom, etc.)/p /li li pProper table spacing and alignment/p /li li pLinen placement, chair setup, and deacute;cor positioning/p /li /ul /li li pEnsure correct place settings, glassware, flatware, and centerpieces are properly set and consistent/p /li li pVerify all setup details are completed on time and to club standards/p /li /ul h4Service Standards/h4 ul li pLead and coordinate food and beverage service during events/p /li li pEnsure proper service timing, plate presentation, and clearing procedures/p /li li pMaintain consistent service flow between kitchen, bar, and service staff/p /li li pAnticipate guest needs and resolve issues promptly and professionally/p /li li pUphold hospitality standards expected of a private country club/p /li /ul h4Communication amp; Coordination/h4 ul li pServe as the primary point of contact during events for management, kitchen staff, and banquet team/p /li li pCommunicate changes or special requests clearly to staff/p /li li pRelay feedback, issues, or staffing concerns to management after events/p /li /ul h4Accountability amp; Closing Duties/h4 ul li pConduct pre-event and post-event walkthroughs/p /li li pEnsure breakdown and reset of rooms are completed correctly/p /li li pConfirm all equipment, furniture, and supplies are properly stored/p /li li pReport staff performance issues or successes to management/p /li /ul hr / h3Qualifications amp; Skills/h3 ul li pPrior banquet or event service experience required/p /li li pSupervisory or leadership experience preferred/p /li li pStrong understanding of banquet room setups and table configurations/p /li li pKnowledge of formal and informal service styles/p /li li pAbility to lead, motivate, and hold staff accountable/p /li li pExcellent communication and problem-solving skills/p /li li pProfessional demeanor and attention to detail/p /li li pAbility to stand, walk, and lift up to 40 lbs during events/p /li /ul hr / h3Expected Leadership Traits/h3 ul li pLeads by example/p /li li pOrganized and detail-oriented/p /li li pCalm under pressure/p /li li pRespectful, firm, and fair with staff/p /li li pTakes ownership of the event from setup through breakdown/p /li /ul