About the Role
Del Webb Sun City, located in Bluffton, SC, is pleased to announce an excellent career opportunity for an Operating General Manager at The Brackish Bar & Lounge! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast‑paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.
SALARY RANGE: $65000 - $70000 with bonus potential and benefits.
The Operating General Manager (OGM) is the on-site leader fully accountable for the performance, culture, financial health, and day-to-day operation of The Brackish Bar & Lounge. This is a hands-on operating role for a self-directed restaurant leader who can stabilize and grow the business, build a dependable team, strengthen resident and guest engagement, and run the operation with clear accountability under the strategic oversight of Troon and property leadership.
Deliver a consistently welcoming, safe, clean, and resident-focused dining experience
Build a stable team with clear expectations, dependable scheduling, and strong shift leadership Improve sales, event participation, cost controls, and overall financial performance Create repeatable operating systems that can support future locations
Business & Financial Ownership
Own Brackish's overall business performance and operating results Prepare annual operating budgets and forecasts in partnership with leadership and accounting Manage labor, food, beverage, purchasing, and other controllable costs to approved targets Ensure invoices, deposits, cash controls, inventory records, and financial documentation are accurate and timely Use sales and product-mix data to improve pricing, menu performance, purchasing, and profitability
Recruit, onboard, train, schedule, coach, and retain a capable front- and back-of-house team
Set clear performance standards and address attendance, conduct, sanitation, and service issues promptly Develop shift leaders and department leads who can run the operation in the OGM's absence Create a respectful, accountable, and service-minded culture aligned with Troon and community expectations Operations, Compliance & Guest Experience Lead daily restaurant, bar, patio, event, and banquet operations with a visible presence during key service periods Ensure consistent execution of food quality, beverage standards, hospitality, cleanliness, and opening/closing procedures Maintain compliance with food-safety, alcohol-service, workplace-safety, wage-and-hour, cash-handling, and company policies Oversee ordering, inventory, receiving, storage, vendor relationships, and loss prevention Resolve guest concerns professionally and use feedback to improve service and resident satisfaction Sales, Events & Community Partnership Build strong relationships with property leadership, lifestyle teams, residents, committees, and community partners Grow restaurant traffic and revenue through resident engagement, promotions, and well-executed events Identify risks early, present practical solutions, and follow through to completion Be available for evenings, weekends, holidays, and special events based on business needs
MULTI-UNIT GROWTH PATH
A successful OGM may be considered for expanded responsibility across additional food-and-beverage locations based on sustained performance, including:
Brackish consistently meeting financial, labor, service, sanitation, and guest-satisfaction targets A reliable on-site leadership team that can operate without constant OGM intervention Core systems, checklists, training standards, reporting, and controls that are documented and repeatable Demonstrated ability to coach leaders and manage through others 5+ years of progressive restaurant leadership, including General Manager or comparable responsibility; multi-unit or opening experience preferred Strong knowledge of full-service restaurant and bar operations, staffing, inventory, events, and guest recovery Demonstrated financial literacy including P&L review, budgeting, forecasting, labor management, and prime-cost controls Proven ability to recruit, develop, hold accountable, and retain hourly and management employees Experience with community, club, HOA, resort, or resident-driven stakeholders preferred ServSafe Manager and responsible alcohol-service certification (or ability to obtain within required timeframe) Proficiency with restaurant POS, scheduling, inventory, payroll, and Microsoft Office systems; Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.