Part-Time Receptionist/Concierge - Quick Hire!

Invited is a leading company in the hospitality and service industry, recognized as the largest owner and operator of private clubs nationwide since its foundation in 1957. With a dedicated workforce of over 17,000 employees, Invited manages more than 130 distinguished country clubs, city clubs, and athletic clubs across the United States. These clubs provide an array of first-class amenities that redefine luxury and exclusivity, including championship golf courses, state-of-the-art racquet facilities, fitness centers, handcrafted cuisine, resort-style pools, and modern workspaces. Invited prides itself on its commitment to building strong relationships and enriching the lives of its members and guests, continuously striving to deliver exceptional experiences that foster loyalty and satisfaction. The Concierge position at Invited plays a pivotal role within the Member Experience team, focusing on delivering personalized and outstanding service to club members and guests. This role is essential in creating unforgettable moments by managing communications such as phone calls, reservations, and emails efficiently while fostering a welcoming atmosphere that makes members feel truly valued. The Concierge acts as a key liaison between members and the club, ensuring every interaction reflects the club’s core values of Warm Welcomes, Magic Moments, and Fond Farewells. Working closely under the supervision of the Member Experience Director, the Concierge is responsible for greeting members and guests warmly, providing detailed information about club amenities and upcoming events, supporting member retention initiatives through targeted outreach, and assisting with various communications including social media and newsletters. The role demands a service-oriented mindset and a positive, can-do attitude, requiring the ability to multitask, manage multiple priorities, and respond promptly and thoughtfully to member needs. In addition to managing reservations and event registrations, the Concierge assists in maintaining accurate member records through the M360 and MemberFirst platforms, preparing personalized greetings and recognition materials, and ensuring safety and cleanliness in the lobby and front entrance areas. This position also demands flexibility, professionalism, and a willingness to take initiative in both personal and professional growth. Invited values diversity and inclusion and promotes a culture where each team member can thrive, contribute, and feel appreciated. The Concierge role requires a minimum of one year of experience in hospitality or a similar customer-focused environment, combined with strong communication skills and a genuine passion for service excellence. Candidates should be comfortable with technology and computer applications like Microsoft Office and capable of managing physical demands associated with the role. Working at Invited offers opportunities for career development and growth within a supportive and dynamic environment. Full-time employees benefit from a competitive compensation package and comprehensive benefits, including medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan, and generous paid time off. Invited encourages its team members to embrace the culture of ClubLife, engaging in social networks and continuous learning to foster a rewarding and fulfilling work experience. Join Invited today and become part of a community that values people and delivers excellence through exceptional hospitality and service. High school diploma or equivalent Minimum of 1 year experience in the hospitality industry or a similar customer-facing role Service-oriented mindset Friendly and personable with a positive attitude Professional and welcoming phone demeanor Positive attitude with a collaborative team spirit Must be able to stand, walk, and perform physical activities for extended periods Ability to work in varying temperatures and environments with potential exposure to dust, fumes, or gases Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required Effective communication skills with sufficient visual acuity including talking and hearing OysterLink - a hiring platform for restaurants and hotels.