Assistant Golf Professional

## Key Role Overview The Assistant Golf Professional supports daily golf operations at the club by assisting Pro Shop activities, coordinating golf services, and promoting the game of golf to enhance the member and guest experience. The role emphasizes staff training and development, merchandising, event coordination, and delivering excellent customer service while ensuring operations align with company and club standards. ## What are the Key Responsibilities? - Engage with members through golf events, personalized interactions and promotion of golf programs; participate in rounds of golf as needed to support player development initiatives. - Support cleanliness and organization of outside areas, including staging zones, practice ranges and golf cart storage, ensuring a well-maintained environment. - Coordinate, promote and manage tournaments and special golf-related events to contribute to successful golf activities. - Assist in managing the handicap program, pro-shop operations and practice facilities to deliver seamless and efficient service for all members. - Provide guidance to golf attendants, pro-shop personnel and outside services staff on customer service excellence, tee time management, check-in procedures and guest fee processing. - Maintain consistency in operational procedures, including standards for staging areas, driving range setup and golf cart storage. - Support promotion of golf clinics, private lessons and specialized programs for adults, juniors and seniors to foster high member satisfaction. - Assist with budgeting, inventory planning and control by guiding staff on inventory procedures, maintaining stock levels, and overseeing product display, pricing strategies and promotions. - Assist others as needed and take on additional tasks as assigned by management; follow company, club, and department policies, procedures, and instructions. - Maintain professionalism, follow safe working practices, pursue personal and professional growth, maintain required certifications, address and resolve challenges using available resources, and attend daily briefings to stay informed and contribute to the team. ## What are the Required Qualifications? - High school diploma, GED, or equivalent. - Ability to perform primarily outdoor work with frequent exposure to extreme temperatures and humidity. - Physical ability to sit, stand, walk, squat, kneel, reach, twist, bend and lift/carry up to 50 lbs; regular use of sight, hearing, and speech. - Customer service orientation and ability to work with members and staff professionally. ## What are the Preferred Qualifications? - Completion of PGA certification preferred (minimum associate level). - Proven ability to handle confidential information and sensitive employee matters with discretion and professionalism. - Commitment to upholding high ethical work standards. ## Compensation & Benefits - Salary range: Not specified in the posting; actual base pay determined by skills, experience, education, location, and hours worked (for non-exempt roles). - Medical, dental, and vision coverage. - Life insurance. - Short-term and long-term disability insurance. - 401(k) retirement savings plan. - Generous paid time off and leave programs (time off as required by applicable law is also provided for part-time team members). ## Additional Information - Work arrangement/location: Not specified in the posting; role is primarily outdoors and based at a club location. - Work schedule: Adherence to weekly attendance requirements, flexibility to work additional hours as needed, and availability to work weekends and/or holidays as required. - Primary tools/equipment: Golf clubs, golf balls/tees/markers, putting mirrors/mats, computer/tablet. - Invited is an Equal Employment Opportunity Employer; the posting is not exhaustive and additional duties may be assigned to ensure smooth club operation.