Host - part-time

POSITION: HOST CATEGORY: NON-EXEMPT SUMMARY: Our Host is the first interaction with Members. It is the responsibility of the Host to ensure that Members and guests have a positive dining experience from the moment they arrive until their departure. PRIMARY FUNCTIONS & RESPONSIBILITIES: • Be in proper and complete uniform as designated and be at scheduled station at scheduled time. • Arrange Host station for appropriate shift; keep podium and the main foyer clean at all times. • Ensure side work is complete for lunch and dinner. • Greet Members by Mr./Mrs. with a smile, all the while maintaining eye contact as they arrive. • Manage the flow of Members and guests, giving accurate wait times if necessary. • Answer incoming calls for reservations and take-out orders. • Place take-out orders through POS; inform Chef/Expo about any special cooking instructions and ensure accuracy when packing take-out orders. Present guest check to member for signature. • Attend pre-meal meetings as requested by Manager. • Print menus for each meal period as needed, making sure they are accurate and clean. • Assist dining room staff with the setting and clearing of tables and refilling water. • Other duties as assigned. SKILLS & ABILITIES: • Must possess excellent oral, written, and interpersonal skills. • Must possess the ability to interact with members and staff on all levels in a professional, positive, and friendly manner. • Ability to comprehend and carry out instructions. • Ability to work as a team player and maintain a professional appearance at all times. • Ability to use POS system. • Ability to work all shifts - days, nights, weekends, and holidays. • Ability to read, write, and speak English, Bilingual a plus. • Understanding of restaurant etiquette. EXPERIENCE: • Some experience as a Host preferred • Experience with Northstar POS helpful • Experience in managing reservations preferred EDUCATION/CERTIFICATIONS: • ServSafe Sanitation certification required PHYSICAL REQUIREMENTS: • Ability to bend, stoop, lift and/or carry items up to 50 lbs • Ability to assist in moving furniture when necessary • Ability to stand for prolonged periods of time • Ability to operate a computer • Ability to move about freely in a multi-floor building • Ability to work indoors or outdoors, in many weather conditions